Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caroline Bland

Sandy Springs

Summary

I am experienced with managing tables and providing top-notch service to guests in fast-paced environments. I utilize excellent communication skills to collaborate with team members and create welcoming atmosphere. Maintaining high standards of cleanliness and efficiency is important to me and I will ensure a positive dining experience for all guests. I also took on a training role at my previous serving job and helped train new employees.

Overview

4
4
years of professional experience

Work History

Server

Storie Street Grille
05.2021 - 06.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and alcoholic beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Service Advisor

Appalachain State University
08.2019 - 05.2021
  • Demonstrated skills in customer service, team work, and organization by providing service to ASU students inquiring about ACT events or looking for service opportunities

● Organized social and outreach opportunities for ACT team and community partners

● Adjusted communication styles to meet the needs and wants of each student

Server/Barista

Cafe Koa
05.2018 - 08.2019
  • Served food and coffee beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

Master of Social Work - Social Work

UNC Chapel Hill
Chapel Hill, NC
05-2025

Bachelor of Social Work - Social Work

Appalachian State University
Boone, NC
05-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Menu memorization

Timeline

Server

Storie Street Grille
05.2021 - 06.2022

Service Advisor

Appalachain State University
08.2019 - 05.2021

Server/Barista

Cafe Koa
05.2018 - 08.2019

Master of Social Work - Social Work

UNC Chapel Hill

Bachelor of Social Work - Social Work

Appalachian State University
Caroline Bland