Caroline Graham
Guyton
Summary
Detail-oriented nursing student with a strong academic foundation and hands-on clinical experience across adult health, pediatrics, mental health, and maternity care. Known for excellent time management, critical thinking, and compassionate, patient-centered care. Proven ability to balance rigorous coursework with leadership responsibilities, while maintaining high performance and professionalism.
Overview
1
1
year of professional experience
Work History
Coffee Shop Manager
Grounds of Grace
Pooler
07.2025 - Current
- Managed daily operations and staff scheduling for busy coffee shop environment.
- Addressed customer complaints promptly and professionally, resolving issues effectively.
- Trained new employees on customer service standards and beverage preparation techniques.
- Ensured compliance with health regulations and safety standards in food handling practices.
- Handled customer inquiries and resolved issues to maintain high satisfaction levels.
- Provided leadership by setting a positive example for staff members in terms of attitude, attendance, punctuality, appearance, work ethic and job knowledge.
- Assisted customers with menu selections, taking special dietary requirements into account.
Front Desk Receptionist
Pooler Day Spa
Pooler
03.2025 - 07.2025
- Greeted clients warmly and ensured a welcoming atmosphere at the spa.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Coordinated appointment schedules to optimize service delivery and enhance customer satisfaction.
- Managed appointment scheduling using spa management software efficiently.
- Processed payments and handled cash transactions with attention to detail.
- Explained policies and procedures to visitors.
Heath Service Tech
John's Place
Statesboro
11.2024 - 02.2025
- Assisted healthcare professionals with patient care and daily operations.
- Maintained cleanliness and organization in clinical areas and patient rooms.
- Collaborated with team members to ensure smooth workflow in healthcare settings.
- Followed safety protocols to maintain a secure environment for patients and staff.
- Monitored vital signs such as blood pressure, temperature, pulse rate, and respiration rate according to established protocols.
- Answered telephones and responded to inquiries from staff members, visitors, or other healthcare professionals.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Restocked supplies and cleaned equipment between patients.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Supported nursing staff in day-to-day operations.
- Attended training to validate or refresh basic professional skills.
- Received urine samples and passed them to employees.
Education
Associate of Science - Nursing
Ogeechee Technical College
Statesboro, GA05-2026
Skills
- Basic life support certification
- Problem-solving abilities
- Task prioritization
- IV insertion and maintenance
- Patient monitoring
- Self-driven and motivated
- Inpatient care
- HIPAA compliance
- Vital sign monitoring
- Healthcare documentation
- Patient care
- Team collaboration
- Barista skills
- Scheduling
- Social media marketing
References
References available upon request.
Timeline
Coffee Shop Manager
Grounds of Grace
07.2025 - Current
Front Desk Receptionist
Pooler Day Spa
03.2025 - 07.2025
Heath Service Tech
John's Place
11.2024 - 02.2025
Associate of Science - Nursing
Ogeechee Technical College