Caroline Maroney
Acworth
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Server
Reveille Cafe
06.2021 - 01.2026
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed multiple tables efficiently during peak hours, optimizing workflow and service speed.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu items, service standards, and operational procedures.
- Problem-solving – quickly addressed unexpected issues during shifts
- Stress management – stayed composed and professional in high-demand situations
- Customer behavior awareness – observed patterns in decision-making and preferences
- Adaptability – adjusted to changing environments, customers, and workload
Personal Trainer
Crunch Fitness
07.2024 - 03.2025
- Designed personalized fitness programs tailored to individual client goals and needs.
- Conducted one-on-one training sessions to improve clients' strength, endurance, and overall health.
- Monitored client progress through regular assessments and adjusted training plans accordingly.
- Managed personal schedule efficiently allowing maximum availability for existing clientele along with accommodating new prospects consistently.
- Identified clients'' specific needs, developing customized exercise programs for optimal results.
- Provided ongoing motivation and support, fostering positive client relationships and retention.
Volunteer
Camp Misty Mountain
09.2020 - 09.2024
- Led team-building activities to enhance camper engagement and foster community spirit.
- Developed safety protocols to ensure camper well-being during outdoor activities.
- Trained new volunteers on camp procedures and best practices for youth interaction.
- Coordinated logistics for camp events, optimizing resource allocation and participant experience.
- Assisted with special events and programs.
Ride Along
Smyrna Police Department
08.2022 - 08.2022
- Behavioral observation – analyzed real-time human behavior in high-stress situations
- Situational awareness – quickly assessed environments and potential risks
- Crisis response understanding – observed how professionals handle emergencies and de-escalation
- Emotional regulation – maintained composure while exposed to intense or unpredictable situations
- Empathy development – gained deeper understanding of individuals in crisis or distress
- Exposure to criminal behavior – observed patterns related to deviance and law enforcement response
- Professionalism – understood expectations in high-responsibility roles
- Proven ability to learn quickly and adapt to new situations.
Volunteer
McKenna Farms Therapy Services
04.2018 - 04.2022
- Patient support – assisted individuals with special needs during therapeutic sessions
- Empathy and compassion – provided care in a supportive and understanding environment
- Behavioral awareness – observed and responded to emotional and physical cues
- Therapeutic facilitation – helped guide structured physical therapy activities
- Nonverbal communication – interpreted body language and subtle behavioral signals
- Responsibility and safety management – ensured participant and animal safety at all times
- Animal-assisted therapy support – contributed to therapeutic outcomes through horse care and interaction
- Adaptability – adjusted approach based on individual needs and abilities
- Attention to detail – monitored movements, positioning, and safety during sessions
- Team collaboration – worked alongside therapists and staff to support client goals
- Patience – maintained a calm and encouraging presence throughout sessions
Education
Psychology
Kennesaw State University
Kennesaw, GA12-2026
Skills
- Strong work ethic
- Exceptional customer service
- Health and wellness
- Human anatomy expertise
- Sales techniques
- Team collaboration
- Leadership skills
- Problem-solving
- Professional appearance
- Social media management
- NASM Personal Trainer Certificate
- Disability awareness
- Criminal Psychology Understanding
- Effective communication
Timeline
Personal Trainer
Crunch Fitness
07.2024 - 03.2025
Ride Along
Smyrna Police Department
08.2022 - 08.2022
Server
Reveille Cafe
06.2021 - 01.2026
Volunteer
Camp Misty Mountain
09.2020 - 09.2024
Volunteer
McKenna Farms Therapy Services
04.2018 - 04.2022
Psychology
Kennesaw State University