Caroline Mattel
Gainesville
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Chattahoochee Grill
Gainesville
08.2024 - Current
- Maintained records of transactions made during shift as required by law or company policy.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Provided excellent customer service to ensure satisfaction.
- Trained new employees to perform duties.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Barista
Lake Lanier Nutrition
Gainesville
07.2021 - 05.2022
- Operated cash registers to process customer payments.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
Education
Some College (No Degree) - Interior Design
Brenau University
Gainesville, GAHigh School Diploma -
North Hall High School
Gainesville, GA05-2022
Skills
- Transaction management
- Order customization
- Health regulations compliance
- Customer service
- Attention to detail
- Positive and professional
- Organizational skills
- Reliability
- Teamwork
- Creativity
Timeline
Server
Chattahoochee Grill
08.2024 - Current
Barista
Lake Lanier Nutrition
07.2021 - 05.2022
Some College (No Degree) - Interior Design
Brenau University
High School Diploma -
North Hall High School