Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Caroline Suzanne Evans

Caroline Suzanne Evans

Gainesville

Summary

Dynamic professional with experience at NGHS Rehabilitation Institute, excelling in patient scheduling and conflict resolution. Proven ability to enhance operational efficiency and provide emotional support. Skilled in medical recordkeeping and team collaboration, consistently fostering a positive environment to promote wellness and patient satisfaction. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Overview

2
2
years of professional experience

Work History

Scheduler

NGHS Rehabilitation Institute
Gainesville
03.2025 - 08.2025
  • Coordinated patient schedules for therapy sessions at a leading rehabilitation institute.
  • Managed appointment calendars to optimize therapist availability and patient access.
  • Assisted in resolving scheduling conflicts to ensure smooth operations at the facility.
  • Scheduled and confirmed appointments.
  • Assigned tasks to appropriate personnel based on their skill level and availability.

Intern

NGHS Labor and Delivery/ NGHS Mother Baby
Gainesville
01.2024 - 05.2024
  • Assisted nurses in monitoring patient vital signs during labor and delivery.
  • Prepared delivery rooms with necessary supplies and equipment.
  • Maintained cleanliness and organization of labor and delivery areas.
  • Helped educate families about the labor process and postpartum care.
  • Assisted with infant bathing procedures when needed.
  • Provided emotional support and reassurance to patients during their labor and delivery experience.

Intern

Longstreet Pediatrics
Gainesville
09.2023 - 05.2024
  • Supported medical staff with patient examinations and basic care procedures.
  • Maintained cleanliness and organization of examination rooms and medical supplies.
  • Participated in training sessions to enhance understanding of pediatric care practices.
  • Maintained positive working relationship with fellow staff and management.
  • Supported front desk operations by answering phone calls and greeting patients.

Intern

Sardis Elementary School
Gainesville
08.2023 - 09.2023
  • Supported teachers in managing classroom behavior and student engagement strategies.
  • Prepared instructional materials and resources for daily lessons and assessments.
  • Organized classroom supplies and resources to ensure an effective learning environment.
  • Supervised children and participated with children in activities.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.

Restaurant Team Member

Moes Southwestern Grill
Gainesville
05.2023 - 09.2023
  • Provided exceptional customer service in fast-paced restaurant environment.
  • Prepared and assembled food items according to established recipes.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Collaborated with team members to ensure smooth service flow during peak hours.
  • Assisted in training new staff on menu items and operational procedures.
  • Provided quality customer service with a friendly attitude.

Education

High School Diploma -

Chestatee High School
Gainesville GA
05-2034

Bachelor of Science - Counseling Psychology

University of North Georgia
Dahlonega, GA

Skills

  • Patient scheduling
  • Emotional support
  • Classroom management
  • Medical terminology
  • Conflict resolution
  • Team collaboration
  • Customer service
  • Data entry
  • Teamwork and collaboration
  • Experience With Epic Software
  • Diversity and inclusion
  • Professionalism
  • Problem-solving aptitude
  • Medical recordkeeping
  • Records management
  • Reliability
  • Wellness promotion

Accomplishments

  • Employee Of the Month
  • Work Based Learning Presidential Award
  • Cheer
  • Basketball
  • Work Based Learning
  • Yearbook
  • Student Council

Languages

Spanish
Limited
German
Professional

References

References available upon request.

Timeline

Scheduler

NGHS Rehabilitation Institute
03.2025 - 08.2025

Intern

NGHS Labor and Delivery/ NGHS Mother Baby
01.2024 - 05.2024

Intern

Longstreet Pediatrics
09.2023 - 05.2024

Intern

Sardis Elementary School
08.2023 - 09.2023

Restaurant Team Member

Moes Southwestern Grill
05.2023 - 09.2023

High School Diploma -

Chestatee High School

Bachelor of Science - Counseling Psychology

University of North Georgia

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Caroline Suzanne Evans