Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carolyn Elsberry

Dallas

Summary

Experienced Customer Service Representative with a strong background in handling customer inquiries, resolving issues efficiently, and delivering high-quality service. Proven ability to work in fast-paced environments while maintaining professionalism and accuracy.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

27
27
years of professional experience

Work History

Customer Service Representative

AASC Southeast
Austell, GA
11.1999 - Current
  • - Handle high-volume customer interactions via phone, email, or chat
  • - Resolve customer complaints and issues efficiently
  • - Provide accurate information regarding products and services
  • - Maintain detailed records of customer interactions
  • - Collaborate with team members and leadership

Education

Grundy County High School
Tracy City, TN
1981

Skills

  • - Customer Support & Issue Resolution
  • - Strong Communication (Verbal & Written)
  • - Problem Solving
  • - Data Entry & Documentation
  • - Time Management
  • - Microsoft Office
  • Customer relations
  • Problem resolution
  • Relationship building

Timeline

Customer Service Representative

AASC Southeast
11.1999 - Current

Grundy County High School
Carolyn Elsberry