Carrie Brandon
I am a motivated, customer-service oriented individual seeking a full-time position as a Certified Medical Assistant. I am confident that my education and communication skills will be an asset.
Qualified Medical Assistant with background in assisting healthcare professionals and providing patient care. Skilled in clinical procedures and medical administration, contributing to improved patient outcomes. Demonstrated ability in patient communication and maintaining medical records efficiently.
Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Work History
Certified Medical Assistant
4 Years 6 Months- Assisted patient intake by collecting histories, verifying demographics, and updating electronic health records.
- Coordinated appointment scheduling, patient follow-up calls, and referral communication.
- Supported clinical staff with rooming patients, vital sign documentation, and exam preparation.
- Maintained organized medical records while ensuring confidentiality and accurate chart updates.
- Communicated clearly with patients to explain procedures, paperwork, and next-step instructions.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Streamlined daily office tasks by prioritizing requests and supporting smooth patient flow.
- Collaborated with urgent care team to improve consistency across intake and administrative processes.
Customer Service Lead
8 Months- Open and closed store, greeted customers upon arrival and efficiently troubleshooted concerns
- Helped increase store revenue by upselling and expediting customer transactions
- Ensured store procedures were properly followed even in the absence of senior management
- Assisted with the training and supervision of new employees
Department Supervisor
9 Months- Utilized retail flexing techniques to drive profitability and ensured implementation of in-store marketing plans for new merchandise in my assigned departments
- Trained Brand Associates to meet merchandising standards and productivity expectations
Department Supervisor
4 Years 3 Months- Drove sales and created a positive experience for customers via product pleasant communications, product knowledge and operational expertise
- Guided the sales team and oversaw floor moves and product placement
Receptionist
3 Months- Created and maintained a welcoming front desk and client lobby
- Served as primary point of contact for clients, answered multi-line phone switchboard, handled confidential documents and correspondence and other administrative tasks as directed
Education
Multi-Skill Medical Assistant
- Dean's List
- GPA: 3.89