Carson Cutrone
Cumming
Summary
Proactive professional with a proven record of driving sales growth and revenue enhancement through strategic account management and relationship development. Expertise in adapting to challenges and mastering new skills, leading to improved customer service and effective issue resolution. Strong negotiation and problem-solving abilities contribute to team success and increased repeat business. Recognized for delivering tailored solutions that meet customer needs and foster loyalty.
Overview
19
19
years of professional experience
Work History
Director of Regional Sales
Cennox
Alpharetta
10.2024 - Current
- Built relationships with key customers, partners, and vendors to drive business growth.
- Identified potential opportunities for expansion into new markets within the region.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Developed and maintained sales materials and current product knowledge.
- Facilitated and delivered presentations for account-specific meetings and conference calls.
- Analyzed sales statistics to identify areas of improvement and implement corrective actions.
- Supported sales team members to drive growth and development.
- Fostered a culture of continuous improvement by encouraging feedback and innovation within the sales team.
- Conducted market research to identify new business opportunities.
- Managed accounts by providing ongoing technical support after the sale was completed.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
Senior Account Executive
Cornelius Systems
Clawson
07.2023 - 09.2024
- Specialized in ATM, ITM, TCR, and cash automation solutions.
- Achieved over $1.2 million in sales within first six months of territory.
- Focused on acquiring new clients to expand market reach.
- Cultivated relationships with financial institutions across Michigan, Kentucky, Indiana, and Ohio.
- Provided solution-based sales approach to enhance existing client satisfaction.
- Secured a seat at the table for a 600 TCR RFP with Huntington Bank, including five-year maintenance agreement.
- Contributed innovative resources and ideas to support team goal attainment.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Ensured compliance with relevant regulations throughout all aspects of operations.
Director of Regional Sales
StrategyCorps
Brentwood
06.2022 - 07.2023
- Broke the Record on fastest closed deal from start date to close date
- Am responsible for cold calling into the C suite to set up meetings
- Meet onsite with prospects and learn about what issues they are trying to solve
- Help Clients meet their goals by increasing the engagement of current customers
- Consult the client to learn which strategy will best suit their needs
- Currently have a pipeline of over 20 prospects that are looking to hire me this year
- Cover Indiana, Mississippi, Tennessee, and Illinois
- Have applied the 'Fiserv Way of Selling' when meeting with clients to help uncover their problems
- On average, I make 50 prospecting calls a day
Senior Sales Executive
Fiserv
Alpharetta
11.2019 - 01.2022
- Quickly built a customer base by cold calling my territory
- Closed my first deal in the first few months
- Achieved Pinnacle/President’s club
- Hit over 150% of my quota
- Created new sales tactics to bring in other business units within the company to maximize revenue for Fiserv
- Sold over $4 million in revenue
- Worked with clients to make sure they were seeing the results they were expecting
- Would meet with clients to uphold the relationship for future purchases
- Specialized in ATM, ITM, and TCRs
Inside Sales Executive
Fiserv
Alpharetta
11.2017 - 01.2019
- Hit 200% of my OTV for both years
- I provided Verifast Palm Authentication to both Credit Union and Bank Clients
- I am a solution expert on Fiserv’s Verifast Solution
- Able to help clients address their problems while offering solutions
- Have helped bring in $2,000,000 in TCV during the last 12 months
- Work with Client Partners and Account Executives to provide information on how Verifast will increase their Financial Institution’s security and experience
- Closed the largest Verifast deal since inception
- Worked with my manager to understand my goals, and allowed me to meet with clients in person
Lead Development Executive
Fiserv
Alpharetta
07.2016 - 11.2017
- Was assigned different campaigns from each business unit
- Would make around 100 calls a day to reach new prospects
- Would not stop until I received a response from the C Level
- I excelled at providing quality leads/opportunities to sales executives
- I have had the chance to work with numerous business units to learn about a lot of Fiserv’s solutions
- Exceptional at finding the right point of contact
- I am able to speak to any position within a financial institution and know what drives each position
- Utilized the Fiserv Way of Selling for each call
- Created over 500 opportunities equaling in $30 Million in TCV
- One of my campaigns was to work the deal from cradle to grave
- I lead the demo call and helped find out if the solution made sense for the customer
- I am able to learn multiple solutions in a short amount of time
Account Executive
Benchmark Technology Group
Atlanta
01.2012 - 07.2016
- Specialized in Cash and Branch Automation
- When calling on potential clients, the clients did not know who Benchmark was
- So had to build a relationship with the prospect
- Assigned different States and would call on every FI in that space
- Reaching the C level
- Personally responsible for selling over $2 million in revenue and over $1,000,000 in gross profit over the past three years at Benchmark Technology Group
- Gain numerous accounts across the United States via cold calling by following a strategic sales approach
- Pioneered selling refurbished cash recyclers within the company, netting over $100,000 in Gross Profit
- Maintain and handle accounts once earned by keeping customers happy and meeting needs
- Achieved goal by over 150% each year
- I taught myself the financial institution infrastructure and have become extremely knowledgeable about branch automation hardware and software
- Am able to gain more gross profit by allowing the customer to understand the benefit of refurbished hardware
Onsite Supervisor
DDC
Atlanta
01.2010 - 01.2012
- Company Overview: DDC is a professional scanning company responsible for handling sensitive documents and files
- I was personally responsible for setting appointments and meetings for the owner of DDC
- I was responsible for managing a professional team to scan sensitive files onsite for the customer
- Listened to customer’s needs to meet their criteria for the completed product
- Kept thousands of files in order for customers
- DDC is a professional scanning company responsible for handling sensitive documents and files
Senior Account Executive
Evolution of Communication
Atlanta
01.2009 - 01.2010
- I was responsible for prospecting potential clients who qualified for advertising through social media
- I connected with the decision maker to set up an onsite meeting
- After learning the customers’ needs, I would make sure to utilize the best marketing package for them
- After we had an agreement I would follow up with the customers to see how else we can expand their market
Home Service Consultant
AllConnect
Atlanta
01.2008 - 01.2009
- I was responsible for handling up to 75 inbound calls a day
- End in mind was to sell all home services to new customers
- Home service included cable, internet, phone, trash service, alarm services and gas/power
- Excelled at selling in a quick pace environment by selling multiple service per call
- Was one of the top three performers in AllConnect
Team Supervisor
ER Solutions
Atlanta
01.2006 - 01.2009
- I handled multiple escalation calls a day answering inquiries customers had about their gas/electric accounts
- Average daily call amount was 100
- I was responsible for coaching my team to meet high quality control scores
- I would monitor calls and assist team members on how they can better provide service
Education
Western Carolina University
01.2007
Skills
- Sales forecasting
- Market research
- Customer relationship management
- Contract negotiation
- Technical support
- Presentation skills
- Detail-oriented
- Complex project negotiations
- Multitasking capacity
- Presentations and public speaking
- Salesforce proficiency
- Contract negotiations
- Client relationship management
- Team building
References
Available upon request
Timeline
Director of Regional Sales
Cennox
10.2024 - Current
Senior Account Executive
Cornelius Systems
07.2023 - 09.2024
Director of Regional Sales
StrategyCorps
06.2022 - 07.2023
Senior Sales Executive
Fiserv
11.2019 - 01.2022
Inside Sales Executive
Fiserv
11.2017 - 01.2019
Lead Development Executive
Fiserv
07.2016 - 11.2017
Account Executive
Benchmark Technology Group
01.2012 - 07.2016
Onsite Supervisor
DDC
01.2010 - 01.2012
Senior Account Executive
Evolution of Communication
01.2009 - 01.2010
Home Service Consultant
AllConnect
01.2008 - 01.2009
Team Supervisor
ER Solutions
01.2006 - 01.2009
Western Carolina University
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