Carson Greer
Columbus
Summary
I am a mission driven leader with over 10 years of customer service and client relationship management experience across varying industries. I hold a Bachelor's of Science degree in Hospitality Management with a minor in Business Administration. My success stems from a dedication to hard work, an ability to solve problems creatively, skills in communicating effectively, and a talent for staying organized.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Independent Insurance Sales
Aflac
Columbus
03.2025 - Current
- Authorized and licensed to sell and service life, accident, and health policies across Georgia and Alabama
- Acquiring comprehensive product expertise to facilitate accurate communication and assist with individualized life and financial planning solutions.
- Apply knowledge of underwriting guidelines to accurately process applications resulting in compliant submissions and expedited policy insurance.
- Secure new account contracts through effective relationship building and a structural meeting process designed to establish trust and clearly demonstrate value for long-term service agreements
- Input data for successful new account set up and the issuance of complete policyholder applications verifying all information is true, correct, and legally sound
- Consistently recognized for delivering exceptional service, demonstrating expertise, and building strong one-on-one relationships.
Chef, Business Owner
The Holystic Foodie
Columbus
06.2024 - Current
- Cultivating a unique online content brand focused on holistic health, creating, and distributing engaging materials across three core pillars: functional nutrition, intentional lifestyle design, and spiritual encouragement.
- Building a community of followers inspired to live a meaningful and healthy life by sharing relatable content, practical lifestyle advice, and spiritual encouragement.
- Developed professional marketing assets and branded content with Adobe Creative Suite to support promotional and sales initiatives.
- Designed and launched a multi-channel sales strategy—including farmers' markets, business partnerships, and direct-to-consumer outreach—to advance community health and promote holistic living.
- Managing end-to-end multimedia production and published copywriting, encompassing food photography, videography, and easily digestible material to create compelling visual content that supports The Holystic Foodie branding and promotional efforts.
Special Events Pastry Chef
The Farmhouse
Ellerslie
05.2022 - 06.2024
- Managed collaborative workflows for event planning and execution, aligning team efforts, tracking resources, and maintaining quality standards
- Developed and implemented innovative solutions that enhanced customer experiences and contributed to efficient/effective problem resolution under stressful working conditions
- Consistently delivered a product that customers thoroughly enjoyed, providing exceptional feedback and reviews for the business
- Created concept-driven menus for major events, integrating locally sourced ingredients to elevate the brand experience and promote sustainability.
- Facilitated communication and alignment between cross functionally amongst culinary teams, resulting in efficient production and a consistently smooth guest dining experience.
Pastry Chef, Business Owner
Happy Sol Baking Co.
Phenix City
07.2022 - 03.2024
- Coordinated scheduling and managed financial information with attention to detail, enabling timely support for customers and sustained operational efficiency.
- Used internal tracking and record-keeping processes to manage customer requests from inquiry to fulfillment, including documenting order details, CRM systems, processing payments, and ensuring on-time delivery.
- Marketed the sales of my products leveraging the use of direct messaging, customer reviews, and organic online advertising
- Managed high-volume client requests by preparing dessert orders for events of 150+ guests, utilizing precise inventory calculations, and consistent execution to meet customer expectations.
- Proactively resolved customer order issues by quickly identifying concerns, communicating clear solutions, and ensuring corrected products were delivered accurately and on time.
Certified Personal Trainer and Wellness Coach
YMCA of Metropolitan Columbus
Columbus
04.2020 - 08.2021
- Achieved CPT, CNC, Professional Bodybuilding, First Aid, and CPR certifications (2020–2022) to expand professional skillset and deliver improved client outcomes.
- Took ownership of the customer experience by assisting with member check-ins, resolving membership issues efficiently, and fostering trusted relationships with all guests.
- Developed and sustained meaningful relationships with members, strengthening loyalty and overall satisfaction.
- Supported 1:1 clients through customized training and ongoing coaching, demonstrating acute knowledge of health and fitness, individualized service, active listening, and empathetic communication.
- Utilized quantitative tracking of health goals to assess performance trends and support data-driven decision-making for personalized programs.
Pastry Chef
11th and Bay Southern Table
Columbus
01.2019 - 09.2019
- Maintained meticulous attention to detail in recipes, measurements, and production timelines, ensuring consistency in quality and performance efficiency.
- Conceptualized and developed dessert menu items in partnership with restaurant owner, ensuring cohesion with overall menus and enhancing guest dining experience through distinctive design and presentation.
- Executed strategies to manage high-volume, time-sensitive projects under strict deadlines, demonstrating strong prioritization and time-management skills.
- Partnered with cross-functional teams in a high-pressure service environment to maintain workflow efficiency and support consistent, high-quality customer experiences.
Cake Decorator
Whole Foods Market
Park City
11.2014 - 06.2018
- Resolved customer inquiries and concerns related to product orders, demonstrating strong problem-solving, communication, and exceptional customer service skills
- Maintained accurate inventory tracking across multiple sales points and executed daily compliance monitoring to ensure stock availability and adherence to operational standards.
- Trained and mentored new team members on operational procedures, safety protocols, and customer service standards, contributing to team efficiency and service quality
- Managed complex scheduling and task prioritization to meet demanding production goals while maintaining quality and compliance standards
- Demonstrated strong attention to detail through daily monitoring procedures and accurate record-keeping in fast-paced operational environment
Education
Bachelor's of Science - Hotel And Restaurant Management
Georgia Southern University
Statesboro, Georgia12-2010
Skills
- Customer service and relationship building
- Process orientation
- Results-driven mindset
- Critical thinking
- Problem solving
- Leadership skills
- Coaching expertise
- Sales strategies
- Marketing knowledge
- Microsoft Office proficiency
- Apple iWork proficiency
- Custom program design
- Content creation
- Copywriting skills
- Digital design expertise
- Canva proficiency
- Adobe Creative Suite proficiency
- Project management
Certification
- Life, Accident, and Sickness Insurance Agent, 06/01/25, Georgia
- Life, Accident, and Sickness Insurance Agent, 09/01/25, Alabama
- Food Safety Manager's Certification, 02/01/22, 02/01/26
- Certified Personal Trainer (CPT), 06/01/20, 06/01/22, National Association of Sports Medicine (NASM)
- Certified Nutrition Coach (CNC), 06/01/20, 06/01/22, National Association of Sports Medicine (NASM)
Timeline
Independent Insurance Sales
Aflac
03.2025 - Current
Chef, Business Owner
The Holystic Foodie
06.2024 - Current
Pastry Chef, Business Owner
Happy Sol Baking Co.
07.2022 - 03.2024
Special Events Pastry Chef
The Farmhouse
05.2022 - 06.2024
Certified Personal Trainer and Wellness Coach
YMCA of Metropolitan Columbus
04.2020 - 08.2021
Pastry Chef
11th and Bay Southern Table
01.2019 - 09.2019
Cake Decorator
Whole Foods Market
11.2014 - 06.2018
Bachelor's of Science - Hotel And Restaurant Management
Georgia Southern University