Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
5
5
years of professional experience
Work History
Prosales Associate
The Home Depot Inc
09.2023 - Current
Greeted customers and offered assistance for increased customer satisfaction.
Worked varied hours to meet seasonal and business needs.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Provided product price information to customers.
Managed customer relations through communication and helpful interactions.
Maintained relationships with customers to maximize sales opportunities.
Tire Technician
Discount Tire
02.2023 - 05.2024
Rotated, mounted and balanced tires on cars, trucks, and vans.
Replaced and repaired tires using best practices for safe vehicle maintenance.
Dismounted, mounted, and repaired tires according to manufacturer specifications.
Improved customer satisfaction by providing timely and accurate tire services.
Operated machines safely and correctly, including tire changers and wheel balancers.
Sales Associate
Thompson's Tree Farm
11.2019 - 01.2024
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Engaged with customers to effectively build rapport and lasting relationships.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Worked seasonally every year since I was 14
In charge of cutting, trimming, and bagging trees, then tying them to peoples cars
Lifeguard
Margaritaville At Lake Lanier Islands
05.2023 - 09.2023
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Lifeguard
Margaritaville At Lake Lanier Islands
05.2022 - 08.2022
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.