carteya neal
Atlanta
Summary
Enthusiastic and energetic individual seeking a Sales Associate position utilizing over 15 years experience providing a positive shopping experience to diverse customers. Excellent track record of effective merchandise presentation, prompt and courteous customer care, persuasive selling skills and accurate transactions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Officer
Sunstates Security
06.2022 - 11.2024
- I monitor different parking lots I assist in giving drivers directions and information on the parking rules of the lot
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Merchandise Associate
HOME DEPPOT
06.2017 - 09.2019
- I make sure product are on the floor the price labels are marked right items are fully stacked for buying
Customer Service/Delivery Driver
Kroger
05.2021 - 02.2023
Delivery Driver
Amazon.com
07.2020 - 03.2022
- Made deliveries for Amazon
Troubleshooting Technician
VXI Global Solutions
11.2018 - 03.2021
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Cashier/Customer Service
Kroger Stores
05.2019 - 07.2020
- I make multiple cash transactions and provide great customer service
Customer Service Representative
Kroger Stores
02.2018 - 07.2018
- I made multiple cash transactions I was responsible for cashing checks sending money through western union and making money orders
Cashier/Customer Service
Walmart
09.2012 - 07.2017
- I take customers order and handle complaints returns and i deal with cash transaction all in a very fast and friendly pace
- I was awarded the cashier of the year for having the fastest speed and I was awarded for my great customer service skills
Education
High school or equivalent - Medical assistant
Jacobs creek job corps
Bristol, TN10.2005
High school or equivalent -
Booker T Washington Alt School
Atlanta, GA05.2004
Skills
- Website
- Warehouse Inventory
- Warehouse Associate
- Picker Packer
- Shipping
- Hostess
- Customer Service
- Call Center
- Cashiering
- Sales Experience
- Packing
- Food Service
- Crew Member
- Hospitality Experience
- Pallet Jack
- BOX
- Valet Parking
- Driving
- Security
- Delivery Driver Experience
- Shift Management
- Presentation Skills
- Food Preparation
- Order Picking
- Guest Services
- Materials Handling
- Cash Handling
- Load & Unload
- Shipping & Receiving
- Merchandising
- Serving Experience
- Inventory Control
Certification
- Non-CDL Class C Driver's License
- Food Handler Certification
Additional Information
Fast learner with years of customer service skills.
Assessments
- Merchandise & Supply Storage Skills, Completed, 01/01/19
- Customer Service Situations, Completed, 03/01/19
- Call Center Customer Service, Completed, 04/01/19
- Attention to Detail, Completed, 04/01/19
- Security Guard Skills, Highly Proficient, 08/01/19
- Customer Service Skills, Familiar, 04/01/19
- Customer Service Fit, Proficient, 11/01/19
- Customer Focus & Orientation, Proficient, 11/01/19
- Retail Customer Service, Proficient, 11/01/19
- Delivery Driver, Completed, 10/01/19
- Personality: Hard-Working, Familiar, 09/01/19
- Front Gate Attendant, Highly Proficient, 09/01/19
- Reliability, Proficient, 03/01/19
Timeline
Security Officer
Sunstates Security
06.2022 - 11.2024
Customer Service/Delivery Driver
Kroger
05.2021 - 02.2023
Delivery Driver
Amazon.com
07.2020 - 03.2022
Cashier/Customer Service
Kroger Stores
05.2019 - 07.2020
Troubleshooting Technician
VXI Global Solutions
11.2018 - 03.2021
Customer Service Representative
Kroger Stores
02.2018 - 07.2018
Merchandise Associate
HOME DEPPOT
06.2017 - 09.2019
Cashier/Customer Service
Walmart
09.2012 - 07.2017
High school or equivalent - Medical assistant
Jacobs creek job corps
High school or equivalent -
Booker T Washington Alt School
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