Casandra Cervantes Maciel
Douglasville
Summary
Dynamic and results-driven professional with experience as a Food Server at La Mixocanna, excelling in cash handling and customer service. Recognized for enhancing guest satisfaction through efficient order accuracy and maintaining cleanliness standards. Proven ability to train new staff and foster positive relationships, contributing to a welcoming dining atmosphere.
Overview
3
3
years of professional experience
Work History
Food Server
La Mixocanna
04.2025 - Current
- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new servers on menu items and service protocols to enhance team efficiency.
- Processed payments accurately using point-of-sale systems, ensuring a smooth transaction experience.
- Monitored inventory levels of supplies, communicating needs effectively to management for replenishment.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
Brand Ambassador
Hollister.Co
10.2022 - 03.2023
- Engaged customers to promote brand awareness and product knowledge.
- Assisted in organizing promotional events and activities to enhance customer interaction.
- Provided product demonstrations to inform and educate potential customers.
- Collaborated with team members to maintain a positive brand image in retail environments.
- Supported inventory management through effective tracking of promotional materials.
- Collected customer feedback to improve service delivery and product offerings.
Education
High School Diploma -
Hiram High School
Hiram, GASkills
- Cash handling
- Food handling
- Professional attitude
- Order taking
- Cleanliness standards
- Menu memorization
- Service prioritization
- Food preparation
- Order accuracy
- Food presentation
- Supply restocking
- Quality control
- Personal grooming
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Food Server
La Mixocanna
04.2025 - Current
Brand Ambassador
Hollister.Co
10.2022 - 03.2023
High School Diploma -
Hiram High School