Cassandra Kruger
Roswell,GA
Summary
As a licensed esthetician with a wealth of experience and expertise in various advanced skincare treatments, I specialize in delivering top-notch services to clients. My proficiency spans a wide range of techniques including dermaplaning, microneedling, customized facials, hydrafacials, anti-aging treatments, microdermabrasion, RF microneedling, and laser therapies.
My approach to client care extends beyond the treatment room; I excel in product sales and take pride in crafting personalized at-home skincare routines that optimize results and maintain the health and vitality of my clients' skin.
Throughout my career, I have demonstrated a strong work ethic, dedication to excellence, and a commitment to honest communication. My leadership and training abilities have empowered my colleagues to achieve their best, fostering a collaborative and supportive work environment.
I consistently meet and exceed company sales goals, leveraging my exceptional customer service skills to cultivate lasting relationships with clients. Additionally, I uphold rigorous sanitation protocols to ensure the safety and well-being of everyone in my care.
In summary, I bring a combination of technical skill, passion for skincare, and professionalism to every aspect of my work. I hold myself to the highest standards and am committed to delivering outstanding results for both my clients and my employer.
Overview
2
2
years of professional experience
Work History
Licensed Esthetician
Faced Facial Studio
07.2023 - Current
- Maintaining clean, sanitary, and organized treatment room in compliance with industry regulations.
- Discussed procedures and treatment options with clients.
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Sterilized equipment for patient treatments.
- Recommended retail products for at-home use.
- Created the most relaxing atmosphere for clients by incorporating aromatherapy and soothing music into treatment sessions.
- Educated patients on treatment options.
- Performed thorough skin analysis to determine appropriate treatments for clients'' individual needs.
- Improved clientele retention with exceptional customer service and follow-up care.
- Advised clients on proper home-care regimens.
- Stocked treatment rooms with proper supplies.
- Welcomed clients arriving for appointments.
- Enhanced spa revenue by upselling products and services during client consultations.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Reduced no-shows through timely appointment reminders via phone calls or text messages.
- Contributed to positive online reviews by consistently delivering high-quality esthetic services.
- Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
- Created repeat business by developing long-term relationships with regular customers.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Developed customized facial treatments for individual clients to address specific skin care needs.
Licensed Esthetician
LaVida Massage And Spa
06.2022 - 06.2023
- Maintaining clean, sanitary, and organized treatment room in compliance with industry regulations.
- Discussed procedures and treatment options with clients.
- Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
- Recommended retail products for at-home use.
- Reinforced customer selections by reviewing use and benefits of chosen products.
- Explained benefits of skin care products to clients.
- Performed special anti-oxidant, acne, and microdermabrasion facial services.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Assisted in developing monthly promotional campaigns to attract new clients.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Contributed to positive online reviews by consistently delivering high-quality esthetic services.
- Informed guests of appropriate products available to increase retail sales.
- Developed individualized, therapeutic skin care programs.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
- Increased return business through development of customized home-care routines for clients.
- Ensured client safety by conducting patch tests before administering new treatments or products.
- Stocked treatment rooms with proper supplies.
- Developed strong rapport with clients by actively listening to their concerns and offering expert advice on skincare solutions.
- Fostered friendly, warm, and exceptional customer experience.
- Sterilized equipment for patient treatments.
Education
Associate of Science -
Georgia State University
Atlanta, GAEsthetics
Paul Mitchell Esani
Roswell, GA03.2021
High School Diploma -
Mt Bethel Christian Academy
Marietta, GA08.2020
Skills
- Microdermabrasion
- Anti-aging treatments
- HydraFacials
- Customized facial protocols
- Sales and upselling abilities
- Microcurrent facials
- Extractions
- High-Frequency Treatments
- Ultrasonic skin care
- Lymphatic drainage
- Facial Massage
- Chemical Peels
- Sterilization
- Facial and Scalp Massage
- Dermaplaning
- Microneedling
- RF Microneedling
- Laser
- Facial Treatment Knowledge
- Medical-grade product knowledge
- Dermaplaning
- Microneedling
- RF Microneedling
- Laser
- Facial Treatment Knowledge
- Medical-grade product knowledge
- Dermaplaning
- Microneedling
- RF Microneedling
- Laser
- Facial Treatment Knowledge
- Medical-grade product knowledge
Accomplishments
- Completed Various Educational Trainings through IMAGE Skincare, Augustinus Bader, Eminience, Naturopathica, IS Clinical, Dermalogica, and Dr. Barbra Sturm
- Completed and Received Certificate of Successful Completion in Dermaplane Pro Hands on training
- Completed and Received Certificate of Successful completion in Microneedling
Additional Information
References Upon Request
Timeline
Licensed Esthetician
Faced Facial Studio
07.2023 - Current
Licensed Esthetician
LaVida Massage And Spa
06.2022 - 06.2023
Associate of Science -
Georgia State University
Esthetics
Paul Mitchell Esani
High School Diploma -
Mt Bethel Christian Academy
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