Cassidee Brooks
Thomasville
Summary
Organized and detail-oriented individual with valuable cash handling and customer service experience. Proven expertise in general accounting and finance concepts for navigating complex financial tasks. Strong communication skills, sales experience, and deep knowledge of the banking industry contribute to well-rounded customer service. Equipped with excellent planning and problem-solving abilities to tackle any challenge. Successfully managed high workloads in fast-paced environments, demonstrating organization, drive, and adaptability.
Special Events Professional with strong track record in planning and executing high-quality events. Known for exceptional organizational skills, adept at managing logistics, budgets, and timelines. Team player focused on collaboration and delivering results, adaptable to changing needs. Expertise includes vendor negotiations, event marketing, and client relations, with proactive approach to problem-solving.
Overview
7
7
years of professional experience
Work History
Special Events Coordinator
City of Thomasville
06.2024 - Current
- Designed custom event layouts that maximized available space while maintaining a visually pleasing aesthetic.
- Provided exceptional on-site support during events, addressing any issues promptly and professionally.
- Implemented creative solutions for venue challenges, optimizing space usage and enhancing the overall guest experience.
- Staffed events by maintaining roster of available personnel and reliable service providers.
- Organized and implemented events with as many as 38,000-40,000 guests.
- Collaborated with vendors and suppliers to ensure seamless delivery of exceptional event services.
- Greeted patrons and participants at events to guide guests to locations and answer questions.
- Negotiated favorable agreements with vendors and facilities to keep costs low and fulfill contract budget requirements.
- Maintained detailed records of past events to improve future planning strategies and streamline processes.
- Negotiated favorable contracts with vendors, securing advantageous pricing structures for clients.
- Arranged project timelines to avoid critical shortages in staff, resources or events spaces.
- Managed event logistics and operations.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Prepared reports by collecting, analyzing, and summarizing information.
- Organized information by studying, analyzing, interpreting and classifying data.
- Created detailed reports on usage statistics, identifying trends and areas for improvement in the information services offered.
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Assisted in developing social media advertising campaigns that significantly increased online engagement.
- Participated in brainstorming sessions, contributing ideas that were incorporated into marketing campaigns.
- Managed updates to company website, ensuring information was current and appealing to visitors.
Administrative Assistant
City of Thomasville
03.2023 - 06.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
Teller
Thomasville National Bank
02.2018 - 03.2023
- Maintained confidentiality of bank records and client information.
- Examined financial statements and income statements to review company's financial performance.
- Prepared monthly and year-end closing statements, financial documents and invoices.
- Collected and assembled financial data to analyze costs on year-to-year basis relative to fiscal planning and budgeting activities.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Reconciled cash and checks against computer records at end of shift.
- Responded and assisted customers with account inquiries and updates.
Education
Thomas County Central High School
05.2014
Associate of Applied Science - Business Management
Southern Regional Technical College
Thomasville, GA12-2024
Skills
- Skills and Abilities:
- Great customer service and communication skills, both in person and over the phone
- HIPPA knowledge
- Computer knowledge and skills
- Learns quickly and efficiently
- Direct client contact-communication
- Sales background
- Interviewing techniques
- Strong interpersonal and communication skills
- Database management
- Exceptional customer service
- Safe and vault operation
- Debt and credit management
- MS Office proficient
- Risk management evaluation background
- Strong sense of banking ethics
- Excellent communication skills
- Approachable
- Friendly
- Reliable
- Strong work ethic
- Onsite execution
- Social media promotion
- Entertainment booking
- Vendor negotiation
- Venue selection
- Invitation design
- Customer service
- Problem-solving
- Attention to detail
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Events logistics management
References
References:
Upon request
Languages
English
Native or Bilingual
Timeline
Special Events Coordinator
City of Thomasville
06.2024 - Current
Administrative Assistant
City of Thomasville
03.2023 - 06.2024
Teller
Thomasville National Bank
02.2018 - 03.2023
Thomas County Central High School
Associate of Applied Science - Business Management
Southern Regional Technical College
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