Cassidy Hancock
Danielsville
Summary
Dynamic professional with extensive experience in customer service and cash handling at The Old Corner Hardware. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Adept at managing transactions and collaborating with teams to ensure efficient operations, consistently delivering exceptional service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Cashier And Server
The Old Corner Hardware
Royston
05.2024 - Current
- Processed customer transactions accurately using point-of-sale systems.
- Monitored pricing accuracy and updated signage as needed for promotions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Balanced daily transactions on a computerized point-of-sale system.
- Delivered exceptional customer service to enhance dining experiences.
- Managed food and drink orders efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Secretary
Jones Mechanical Contractors
Colbert
06.2022 - 12.2023
- Managed office correspondence and communication for efficient operations.
- Organized schedules and appointments for project managers and team members.
- Maintained filing systems to ensure easy access to documents and records.
- Coordinated travel arrangements for staff attending job sites or conferences.
- Supported administrative tasks, including data entry and inventory management.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Cashier
Ingles
Hull
03.2021 - 06.2022
- Processed customer transactions accurately and efficiently at the checkout.
- Maintained clean and organized workstations throughout busy shifts.
- Assisted customers with product inquiries and store navigation.
- Handled cash, credit, and gift card transactions securely.
- Resolved customer complaints promptly to ensure satisfaction.
Education
High School Diploma -
Madison County High School
Danielsville, GA05-2022
Some College (No Degree) - Radiology Technology
Athens Technical College
Athens, GASkills
- Cash handling
- Payment processing
- Customer service
- Team collaboration
- Problem solving
- Time management
- Effective communication
- Online orders preparation
- Clear communication
Languages
English
Professional
Timeline
Cashier And Server
The Old Corner Hardware
05.2024 - Current
Secretary
Jones Mechanical Contractors
06.2022 - 12.2023
Cashier
Ingles
03.2021 - 06.2022
High School Diploma -
Madison County High School
Some College (No Degree) - Radiology Technology
Athens Technical College
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