Cassie Luhr
Saint Simons Island,MI
Overview
12
12
years of professional experience
Work History
Server
The Half Shell
2019.08 - 2026.01
- Delivered exceptional customer service in fast-paced dining environment.
- Managed food and beverage orders accurately, ensuring timely delivery to guests.
- Assisted in training new staff on menu knowledge and service protocols.
Barista
Palm Coast Coffee, Cafe & Pub
2014.03 - 2021.06
- Prepared and served high-quality coffee beverages in fast-paced environment.
- Maintained cleanliness and organization of workspace to ensure efficiency.
- Assisted customers with menu selections, enhancing overall experience.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Monitored inventory levels and assisted in ordering supplies to prevent shortages.
- Used POS system to accurately enter orders and process payments.
- Other job titles included serving and bartending
Server
Sea Island Resort
2016.03 - 2019.08
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Oversaw cleanliness and organization of dining area, ensuring compliance with health standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Glynn Academy
Brunswick, GA2013-01
Skills
- Exceptional customer service
- Cleanliness standards
- Guest engagement
- Dependable and punctual
- Quick learner with a strong work ethic
Timeline
Server
The Half Shell
2019.08 - 2026.01
Server
Sea Island Resort
2016.03 - 2019.08
Barista
Palm Coast Coffee, Cafe & Pub
2014.03 - 2021.06
High School Diploma -
Glynn Academy