Cassie Marcus
Fort Oglethorpe
Summary
Dedicated insurance agent skilled in client support, accurate record maintenance, and effective communication. Proven ability to assist clients in navigating insurance options and managing policy inquiries.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Insurance Agent
First Choice Insurance
Dalton
06.2022 - Current
- Assisted clients in understanding insurance policy options and coverage details.
- Supported the maintenance of accurate client records and documentation systems.
- Answered client inquiries regarding policy changes and claims procedures promptly.
- Developed strong relationships with clients through effective communication and support.
- Utilized software tools to manage client information and track policy renewals efficiently.
Courier/Delivery Driver
Fed Ex Express
Dalton
03.2019 - 05.2022
- Delivered packages to customers efficiently across designated routes.
- Managed package documentation and tracking systems for accurate deliveries.
- Drove company vehicle to transport goods between locations safely and efficiently.
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
Server
Red Wolf Grill
Cohutta
08.2020 - 12.2021
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of dining area throughout shifts.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
Daycare Teacher
First Baptist Church of Dalton
Dalton
05.2016 - 03.2019
- Maintained a safe and clean classroom environment.
- Implemented behavior management strategies to encourage positive interactions.
- Supervised children during meal times, playtime, and other activities.
- Created a positive, nurturing environment for young students.
Education
High School Diploma -
North Murray High School
Chatsworth, GA05-2016
Some College (No Degree) - Nursing
Armstrong University
Savannah, GASome College (No Degree) - Nursing
GNTC
Rome, GASkills
- Customer service
- Networking
- Attention to detail
- Time management
- Prospecting and lead generation
- Upselling and cross-selling policies
- Delivering persuasive sales
- Problem solving
- Relationship building
Certification
- Life and Health license
- Property and Casualty license
References
References available upon request.
Timeline
Insurance Agent
First Choice Insurance
06.2022 - Current
Server
Red Wolf Grill
08.2020 - 12.2021
Courier/Delivery Driver
Fed Ex Express
03.2019 - 05.2022
Daycare Teacher
First Baptist Church of Dalton
05.2016 - 03.2019
High School Diploma -
North Murray High School
Some College (No Degree) - Nursing
Armstrong University
Some College (No Degree) - Nursing
GNTC