Catherine Cho
Duluth
Summary
Hard-working professional with 5+ years of experience and a proven knowledge of client relations, contract negotiation & management, and customer needs assessment. Aiming to leverage my skills to successfully fill the Insurance role at your company.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Vice President and Secretary
Auto Protect RE1 Reinsurance LTD
01.2022 - Current
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Identified opportunities to improve business process flows and productivity.
- Collaborated with senior management to develop strategic initiatives and long term goals.
Account Manager
OK Finance Group, Inc.
10.2019 - 01.2022
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Boosted sales numbers with proactive account servicing and diligent relationship-building.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Introduced new processes to improve account and market tracking, increasing company revenue.
- Managed hundreds of accounts by reviewing and mitigating discrepancies and collaborating with account holders.
Brand Ambassador
LALA Beauty Wholesale
09.2018 - 12.2018
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
- Analyzed consumer usage patterns to identify trends and target key demographics.
- Set up and broke down promotional booths and tents, talked to potential customers and industry professionals for successful promotional events.
- Communicated product value, quality and style to educate and entice potential customers.
- Rang up customers by processing cash and credit payments to complete hundreds of sales transactions each event.
External Affairs Intern
Korean Broadcasting System (KBS)
03.2016 - 05.2016
- Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with international news media to spread positions.
- Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends.
- Prepared for KBS’ involvement in the Commission on the Status of Women New York 2016 and the Media 2020 Conference Beijing 2016.
- Translated and edited bilingual articles written for publication, international awards competition regulations, and memorandums of understanding between KBS and other broadcasting stations (Korean-English).
Education
Business And Economics
Yonsei University
Seoul, South KoreaSpanish Language And Literature
Málaga University
Málaga, SpainMerchandise Product Development
Fashion Institute of Design And Merchandising
Los Angeles03.2019
Bachelor of Arts - International And Global Studies
Brandeis University
Waltham, MA05.2015
Skills
- Documentation and control/Office administration
- Spreadsheet management/Analysis: Proficient in Excel, Case Studies
- Bi-lingual in English & Korean
- Graphic Design: Proficient in Adobe apps such as Photo- shop, InDesign, and Illustrator
- Communication: Slack, Gsuite, Outlook
Certification
- Georgia Personal Lines Insurance License
Timeline
Vice President and Secretary
Auto Protect RE1 Reinsurance LTD
01.2022 - Current
Account Manager
OK Finance Group, Inc.
10.2019 - 01.2022
Brand Ambassador
LALA Beauty Wholesale
09.2018 - 12.2018
External Affairs Intern
Korean Broadcasting System (KBS)
03.2016 - 05.2016
Business And Economics
Yonsei University
Spanish Language And Literature
Málaga University
Merchandise Product Development
Fashion Institute of Design And Merchandising
Bachelor of Arts - International And Global Studies
Brandeis University
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