Catherine Sritavong
Atlanta
Summary
Dynamic and results-oriented professional with a proven track record at Blue Moon Chiropractic, excelling in conflict resolution and customer loyalty. Trilingual in Spanish and Thai, I leverage strong communication and problem-solving skills to enhance customer satisfaction and drive repeat business. Highly organized and a fast learner, adept at managing high-pressure situations.
Overview
3
3
years of professional experience
Work History
Receptionist
Blue Moon Chiropractic
12.2022 - 11.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Customer Service Representative
Remexinc
01.2021 - 09.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Langston Hughes Highschool
Fairburn, GASkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Trilingual- Spanish, Thai
- Fast learner
- Strong communication skills
- Microsoft Excel
- Problem-solving abilities
Languages
Spanish
Native or Bilingual
Thai
Professional Working
Timeline
Receptionist
Blue Moon Chiropractic
12.2022 - 11.2023
Customer Service Representative
Remexinc
01.2021 - 09.2022
Langston Hughes Highschool
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