Catheryn Grayson
Conyers,Georgia
Summary
Results-driven DSP Manager with expertise in logistics management and safety compliance. Proven track record in optimizing delivery operations and enhancing team performance through effective training and communication.
Overview
17
17
years of professional experience
Work History
DSP Manager
Turboship Logistics
Atlanta, GA
04.2024 - Current
- Managed daily package sorting and routing for efficient delivery operations.
- Operated delivery vehicles while adhering to safety and compliance regulations.
- Assisted in training new team members on operational procedures and safety practices.
- Coordinated with dispatch to optimize delivery schedules and routes.
- Maintained accurate logs of deliveries and equipment usage for tracking purposes.
- Collaborated with team members to resolve delivery issues and improve service quality.
- Ensured proper loading and unloading of packages to prevent damage during transit.
Delivery Driver
Turboship Logistics
Atlanta, GA
01.2024 - Current
- Delivered packages to customers efficiently and on time.
- Maintained accurate records of deliveries and routes followed.
- Communicated with dispatch to confirm delivery instructions.
- Assisted in loading and unloading packages at distribution centers.
- Inspected vehicle for safety and maintenance before each route.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Transported and safely delivered items to prevent damage or loss.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Inspected vehicle and maintained gas, oil and water levels.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Delivered packages efficiently to ensure timely customer satisfaction.
- Maintained vehicle cleanliness and performed routine maintenance checks.
- Navigated routes effectively using GPS technology to optimize delivery times.
- Assisted in training new drivers on safety protocols and operational procedures.
- Monitored inventory levels and reported discrepancies to management promptly.
- Collaborated with dispatch team to coordinate logistics and streamline operations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Cosmetologist
Trendi Ladies
Lithonia, Georgia
11.2008 - Current
- Provided personalized hair styling and cutting services to diverse clientele.
- Consulted with clients on hair color choices and treatment options.
- Maintained cleanliness and organization of workstations and tools.
- Assisted in training junior staff on salon protocols and best practices.
- Recommended products tailored to individual client needs and preferences.
- Managed appointment scheduling to optimize client flow and service delivery.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Developed a loyal client base through excellent customer service.
- Managed appointments through scheduling software program.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
Education
Cosmetology License - Cosmetology
Atlanta Technical College
Atlanta, GA05.2007
Skills
- Vehicle inspection
- Route optimization
- Compliance regulations
- Delivery documentation
Timeline
DSP Manager
Turboship Logistics
04.2024 - Current
Delivery Driver
Turboship Logistics
01.2024 - Current
Cosmetologist
Trendi Ladies
11.2008 - Current
Cosmetology License - Cosmetology
Atlanta Technical College