Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Catrina Goodrich

Winterville

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

15
15
years of professional experience

Work History

AI Analyst

Telus International
Remote
11.2022 - Current
  • Rated search engine results according to established guidelines with high attention to detail.
  • Executed tasks autonomously, demonstrating strong self-management skills.

Linguist / Verifier

Transperfect - DataForce
Remote
06.2025 - 07.2025
  • Annotated audio clips to enhance clarity and accessibility.
  • Reviewed and verified annotated audio against established guidelines.
  • Achieved all specified quality metrics for audio annotations.

E-Commerce Business Owner

Neon Spaceship Vintage
Winterville
03.2021 - 12.2024
  • Oversaw all online selling platforms and social media management.
  • Sourced products for online listings to enhance inventory diversity.
  • Addressed customer inquiries and resolved issues promptly.
  • Managed bookkeeping tasks using Google Sheets for accurate financial tracking.
  • Packaged items, printed shipping labels, and ensured timely delivery.
  • Analyzed data to identify trends and drive sales promotion.

Office Manager

Rag-O-Rama
Winterville
10.2017 - 03.2021
  • Keep attendance for 3 retail store locations
  • Keep a detailed inventory of merchandise and supplies
  • At times, manage a staff of between 1-2 people
  • Key holder, run the office without supervision
  • Audit the daily paperwork and other operations from the retail stores
  • Report payroll hours weekly
  • Maintain all filing required in the office, including sensitive material and all other general office duties.

Manager

The Uniform House
Wilson
05.2014 - 07.2017
  • Kept a detailed inventory, ordered stock and notified vendors regarding issues
  • Managed a staff of between 2-3 people
  • Key holder, ran store without supervision
  • Processed new merchandise as shipments arrive
  • Ran end-of-day and start-of-day register procedures
  • Handled any customer issues or complaints

Framer & Gallery Assistant

Sutton's Framing & Gallery
Rocky Mount
08.2013 - 04.2014
  • Helped customers pitch and customize framing projects
  • Cut glass, assembled frames, completed pieces
  • Managed social media, reception desk duties and filing

Floral Designer & Shop Assistant

Flower Power
Davenport
03.2013 - 07.2013
  • Prepared floral arrangements
  • Assisted customers and took deposits
  • Delivered flower orders when needed

Customer Service & Sales Representative

Dial America
Athens
12.2010 - 01.2013
  • Managed high volume of inbound calls, ensuring prompt assistance and support.
  • Resolved customer complaints through effective communication techniques.
  • Educated customers about product features and benefits to enhance sales.
  • Upsold credit card services and products to enhance client offerings.
  • Facilitated customer credit card activation through effective communication.

Education

High School Diploma -

Oglethorpe County High School
Lexington, GA
01.2006

Some College (No Degree) -

Gainesville State College
Watkinsville, GA

Skills

  • Google and Microsoft suites
  • Quick learning
  • Empathy
  • Writing proficiency
  • Effective communication
  • Goal orientation
  • Attention to detail
  • Problem solving
  • Time management
  • Search engine optimization
  • Audio annotation
  • E-commerce management
  • Inventory control
  • Customer relationship management
  • Data analysis
  • Quality assurance

Timeline

Linguist / Verifier

Transperfect - DataForce
06.2025 - 07.2025

AI Analyst

Telus International
11.2022 - Current

E-Commerce Business Owner

Neon Spaceship Vintage
03.2021 - 12.2024

Office Manager

Rag-O-Rama
10.2017 - 03.2021

Manager

The Uniform House
05.2014 - 07.2017

Framer & Gallery Assistant

Sutton's Framing & Gallery
08.2013 - 04.2014

Floral Designer & Shop Assistant

Flower Power
03.2013 - 07.2013

Customer Service & Sales Representative

Dial America
12.2010 - 01.2013

High School Diploma -

Oglethorpe County High School

Some College (No Degree) -

Gainesville State College

Similar Profiles

CREATE PROFILE
Catrina Goodrich