Catrina Satterwhite
Atlanta
Summary
Dynamic Warehouse Operations Lead with a proven track record at GXO Logistics, excelling in training and safety compliance. Expert in shipping and receiving, I enhanced efficiency through innovative inventory management and problem-solving. Adept at fostering teamwork and communication, I consistently improved operations while maintaining high standards of accuracy and quality.
Overview
9
9
years of professional experience
Work History
Warehouse Operations Lead
GXO Logistics
09.2021 - Current
- Trained new hires in warehouse procedures, safety standards, and equipment operation, fostering a skilled workforce.
- Collaborated with transportation partners to ensure timely delivery of products to customers nationwide.
- Monitored inventory levels closely, proactively addressing potential shortages or overstock situations.
- Enhanced warehouse efficiency by implementing new inventory management systems and procedures.
- Enforced compliance with OSHA regulations across all aspects of warehousing activities.
- Responded quickly to urgent requests from sales teams, expediting orders as needed without compromising on quality or accuracy.
- Managed daily operations, delegating tasks to team members and ensuring timely completion of assignments.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Warehouse Receiving Lead
La Chiquita Tortilla
11.2019 - 01.2020
- Trained new team members on company procedures, ensuring quick integration and productivity.
- Led a team of receivers, delegating tasks effectively to maintain smooth operations and meet deadlines.
- Resolved discrepancies in shipment deliveries, maintaining accurate records and preventing errors.
- Enhanced warehouse efficiency by implementing new receiving processes and procedures.
- Reviewed purchase orders to verify accuracy, addressing any discrepancies before processing shipments.
- Managed the scheduling of incoming shipments, optimizing workflow and maintaining a balanced workload for staff members.
- Improved warehouse organization by redesigning storage layout for optimal space utilization.
- Coordinated with vendors to ensure timely delivery of products, minimizing delays and disruptions.
Shipping Clerk
American Dawn
11.2017 - 10.2019
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
Shipping and Receiving Clerk
The Reserve Network
01.2017 - 10.2018
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
Education
High School Diploma -
Booker T. Washington High
Atlanta, Ga Skills
- Warehouse safety
- Shipping and receiving
- Load planning
- Problem-solving
- Verbal and written communication
- Order picking and processing
- Hiring and training
Accomplishments
- Supervised team of 10 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Full Professional
Timeline
Warehouse Operations Lead
GXO Logistics
09.2021 - Current
Warehouse Receiving Lead
La Chiquita Tortilla
11.2019 - 01.2020
Shipping Clerk
American Dawn
11.2017 - 10.2019
Shipping and Receiving Clerk
The Reserve Network
01.2017 - 10.2018
High School Diploma -
Booker T. Washington High
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