Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cayuanna Hutchings

Locust Grove,Georgia

Summary

Accomplished Flight Attendant offering over 4 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Customer-driven Flight Attendant with dynamic safety and service skills. Highly effective in diffusing volatile passenger situations. Known for best-in-class customer service and top-notch friendliness. Coming from a background of medical assistance for 7 years. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Flight Attendant

Frontier Airlines
01.2020 - Current
  • Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
  • Performed pre-flight cabin checks to maintain operational safety equipment.
  • Used excellent customer service skills in addressing passengers' needs.
  • Increased customer satisfaction by providing high-quality service and attending to passengers' needs with empathy and professionalism.
  • Solved in-flight emergencies calmly and effectively, minimizing passenger distress and ensuring safety.

Auditor

GA Urology
03.2019 - 12.2019
  • Auditing charges for insurance companies that doctors posted on previous day
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Performed observations and evaluated supporting documents to supplement audit findings.
  • Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
  • Analyzed data and findings to prepare reports detailing financial information.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.

MEDICAL ASSISTANT

RESOLVED MEDICAL WEIGHT LOSS
12.2017 - 05.2018
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.

MEDICAL ASSISTANT

BUCKHEAD EAR, NOSE AND THROAT
06.2017 - 12.2017
  • Operated diagnostic equipment including: MINI-FLEXIBLE NASO- LARYNOGOSCOPE Used software tools: EPIC EMR SYSTEM Performed routine patient care under direction of physicians
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

MEDICAL ASSISTANT/MD SCRIBE

ATLANTA HEART ASSOCIATES
05.2015 - 06.2017
  • Used the following software tools: EPIC EMR Assisted with medical office procedures
  • Operated electrocardiogram (EKG), and other equipment to administered routine diagnostic tests
  • Scribing with physicians, billing/charge visits after patient is seen, type SOAP notes.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Education

Associate in HEALTHCARE SCIENCE -

Southern Crescent Technical College
Griffin, GA
05.2018

High school -

Overland High School
Aurora, CO
05.2010

Skills

  • Customer Service
  • Strong Work Ethic
  • First Aid
  • Reliability and punctuality
  • Hospitality service expertise
  • Verbal and written communication
  • Safety Procedures
  • Public Speaking
  • Emergency Procedures
  • Leadership Qualities
  • Passenger Assistance
  • Flight safety
  • FAA Regulations
  • Company policy adherence

Certification

  • Basic Life Support (BLS)
  • CPR
  • First Aid Certification
  • Licensed Esthetician
  • Cavitation, laser lipo, RF skin tightening and vacuum therapy, 02/2022, Present

Timeline

Flight Attendant

Frontier Airlines
01.2020 - Current

Auditor

GA Urology
03.2019 - 12.2019

MEDICAL ASSISTANT

RESOLVED MEDICAL WEIGHT LOSS
12.2017 - 05.2018

MEDICAL ASSISTANT

BUCKHEAD EAR, NOSE AND THROAT
06.2017 - 12.2017

MEDICAL ASSISTANT/MD SCRIBE

ATLANTA HEART ASSOCIATES
05.2015 - 06.2017

Associate in HEALTHCARE SCIENCE -

Southern Crescent Technical College

High school -

Overland High School

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Cayuanna Hutchings