CECELIA REDDOCH

Built and operated a successful residential cleaning business. Managed all aspects of business, suppling all cleaning supplies along with all cleaning without any employees. Developed custom organizing solutions tailored to client needs. Earned repeat business and referrals through outstanding service and reliability.

Processed GA Lottery and business license applications, inventory and payments. Oversaw daily office operations with a focus on customer service and professionalism. Managed communication with external vendors and clients. Handled delinquent accounts diplomatically and efficiently.

Delivered secure documents and proof work to banks and partner businesses. Trained and supervised sub-drivers. Maintained logs of transactions and ensured timely, accurate deliveries. Compiled and submitted weekly paperwork and hours.

Main focus was customer service and satisfaction. Took on management tasks and responsibilities. Responsible for organizing and maintaining all employee files. Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory. Lead trainer. Responsible for all close out forms prepared on computer operating system.