Summary
Overview
Work History
Education
Skills
Timeline
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Cecelia Torres

Atlanta

Summary

Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.

Overview

7
7
years of professional experience

Work History

Insurance Agent

Independent Contractor
08.2021 - 12.2023
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Expanded client base by actively prospecting for new business opportunities and generating referrals.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.

Teacher

Primrose Schools
07.2020 - 08.2022
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.

Case Manager

Division Of Family And Children Services
12.2016 - 08.2020
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.

Education

Bachelor of Arts - Human Development And Family Studies

Michigan State University
East Lansing
12.2016

Skills

  • Revenue Generation
  • Promotions and Marketing Strategies
  • Customer Follow-Up
  • Policy Adjustment Knowledge
  • Administrative Support
  • New Client Acquisition
  • Eligibility Assessments
  • Verbal and Written Communication

Timeline

Insurance Agent

Independent Contractor
08.2021 - 12.2023

Teacher

Primrose Schools
07.2020 - 08.2022

Case Manager

Division Of Family And Children Services
12.2016 - 08.2020

Bachelor of Arts - Human Development And Family Studies

Michigan State University

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Cecelia Torres