Cecil Marshall
Riverdale
Summary
Adept at kitchen operations and customer service, I elevated dining experiences at The Original Big Daddy's Dish through innovative recipe development and meticulous attention to sanitation guidelines. My proactive problem-solving and effective communication fostered team efficiency and guest satisfaction, showcasing my ability to lead and innovate in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Chef
The Original Big Daddy's Dish
05.2024 - Current
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Maintained well-organized mise en place to keep work consistent.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Monitored food production to verify quality and consistency.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Coordinated with team members to prepare orders on time.
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
House Keeper
Susquehanna Nursing Home
07.2019 - 03.2024
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Returned emptied garbage receptacles to proper locations.
- Adhered to professional house cleaning checklist.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Clean Ambassador
LaGuardia Airport
03.2016 - 05.2019
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Assisted team with operational policies and procedures to drive services.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Greeted customers and clients to create welcoming atmosphere.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Handled equipment, chemicals, and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Provided assistance to other staff members with cleaning of difficult areas.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
Education
Associate of Science - Business Management
York College
Jamaica, NY06-1998
Skills
- Kitchen operations management
- Food and beverage pairing
- Physical stamina
- Sanitation guidelines
- Problem-solving
- Multitasking and organization
- Attention to detail
- Effective communications
- Customer service
- Hospitality service expertise
- Complex Problem-solving
- Time management
- Schedule implementation
- Food preparation techniques
- Signature dish creation
Certification
Food Handling License
Timeline
Chef
The Original Big Daddy's Dish
05.2024 - Current
House Keeper
Susquehanna Nursing Home
07.2019 - 03.2024
Clean Ambassador
LaGuardia Airport
03.2016 - 05.2019
Food Handling License
Associate of Science - Business Management
York College
Similar Profiles
Travius A. FranklinTravius A. Franklin
Server / Cook at The Original Big Daddy's DishServer / Cook at The Original Big Daddy's Dish
Sarah DeGregorySarah DeGregory
Waitress at Big Daddy'sWaitress at Big Daddy's
PETER DIMITRI COUTSOURIDESPETER DIMITRI COUTSOURIDES
Director at Santa Lucia Trust/Big Daddy's Liquor Group/Various companiesDirector at Santa Lucia Trust/Big Daddy's Liquor Group/Various companies