Celena Daou
Alma
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Tjmaxx
10.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Experience
Ultima Perfume
09.2021 - Current
- Implemented and developed customer service training processes.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Managed timely and effective replacement of damaged or missing products.
Education
Associate of Science - Business
Georgia Southern University
Statesboro, GA05-2026
Bachelor of Science - Computer Science
Georgia Southern University
Statesboro, GA05-2026
Associate of Science - Computer Science
South Georgia State College
05.2024
High School Diploma -
Bacon County High School
05.2022
Skills
- Multitasking Abilities
- Friendly, Positive Attitude
- Microsoft Word
- Time Management
- Recordkeeping
- Active Listening
- Positive Attitude
- Fluent in English, French, Arabic
- Attention to Detail
- Following Instructions
Accomplishments
Georgia Southern University - Statesboro, GA
Bachelor of Science Computer Science, Expected May 2026
- Dean’s List, Fall 2024 - Summer 2025
South Georgia State College - Waycross, GA
Associate of Science, Computer Science, May 2024
- Dean's List, Spring 2023 - Spring 2024
Certification
Datacamp Certifications:
- Introduction to Python
- Cleaning Data in Python
- Exploratory Data Analysis in Python
Languages
Arabic
Native or Bilingual
French
Professional Working
English
Native or Bilingual
Spanish
Elementary
Timeline
Retail Sales Associate
Tjmaxx
10.2024 - Current
Experience
Ultima Perfume
09.2021 - Current
High School Diploma -
Bacon County High School
Associate of Science - Business
Georgia Southern University
Bachelor of Science - Computer Science
Georgia Southern University
Associate of Science - Computer Science
South Georgia State College
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