Celine Dixon
atlanta
Summary
Dynamic and reliable professional with extensive experience at Unifi/Delta Airlines, excelling in safety compliance and customer service. Proven ability to enhance passenger relations through effective communication and attention to detail. Recognized for maintaining high standards in challenging environments while collaborating effectively with team members to ensure seamless operations.
Overview
4
4
years of professional experience
Work History
Wheelchair Agent
Unifi/Delta Airlines
01.2023 - Current
- Transport passengers safely to and from required locations remaining alert to potential hazards which may cause an accident
- Provide special assistance, general information, and directions to passengers as necessary in order to provide positive passenger relations
- Project a positive and friendly image when interacting with passengers, responding to inquiries from airlines, staff, and the general public
- Coordinate with dispatcher for assignments and gate agents regarding wheelchair assisted passengers
- Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes
- Complete incident reports for accidents and out of the ordinary events while transporting passengers
Warehouse Worker
Walmart Superstore
Atlanta
01.2022 - 01.2023
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Transported goods to designated areas within the warehouse facility.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Monitored temperature and humidity levels in warehouse.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Customer Service
Wyndam
01.2021 - 01.2022
- Greeting guests in an efficient and courteous manner
- Responded promptly to guests' requests for extra supplies or other items.
- Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits.
- Inspected rooms post-cleaning to identify any missed areas or needed repairs, maintaining high-quality standards.
- Contributed to the overall positive image of the hotel through meticulous attention to cleanliness and guest interactions.
- Provided excellent customer service by responding quickly to inquiries.
Education
High School Diploma -
Bayside High School
Virginia Beach, VA05-2021
Skills
- Safety compliance
- Customer service
- Communication skills
- Team collaboration
- Attention to detail
- Interpersonal skills
- Reliability
Timeline
Wheelchair Agent
Unifi/Delta Airlines
01.2023 - Current
Warehouse Worker
Walmart Superstore
01.2022 - 01.2023
Customer Service
Wyndam
01.2021 - 01.2022
High School Diploma -
Bayside High School