Cendra Brown
Metter
Summary
Motivated professional with a proven track record in fostering strategic partnerships and enhancing census growth, notably at Glenvue Health and Rehabilitation. Excelled in relationship building and community outreach, leveraging assertiveness and influencing skills to exceed goals. Skilled in team leadership and time management, consistently achieving results through professionalism and self-motivation.
Overview
13
13
years of professional experience
Work History
Skilled Nursing Liaison
Glenvue Health and Rehabilitation
Glennville, GA
08.2024 - Current
- Create and maintain good relations between our facility and referral sources (Hospitals, Physician offices, etc).
- Responsible for increasing census.
- met with families to do admission paperwork..
- made sure our facility was involved in community events including hosting a Health Fair.
Marketing/Outreach Specialist
Pineview Health and Rehabilitation
Sylvania, GA
11.2021 - 08.2024
- Networked across Screven County to build new connections and make initial contacts with prospects.
- Increase Census.
- Increased referrals by calling on target groups, organizations and professionals.
- Built trust with clients by consistently following up on progress and offering additional support when needed, fostering long-lasting relationships.
- Met with families and helped with the admissions process.
Patient Transitions Director
Ethica Health and Retirement Communities
Statesboro, GA
05.2019 - 11.2021
- worked closely with the Admission Director at 6 Skilled Nursing Facilities in the Statesboro, Claxton, Metter, and Vidalia areas to support and help improve census.
- marketed to Physicians, Hospitals, and ALFs to help increase census for all 6 SNFs.
- Assisted in recruiting, hiring and training of team members.
- Helped Admissions Directors with any challenges/problems to help support them in their role.
Admission Director/Marketing Specialist
Pruitt Health and Rehabilitation - Swainsboro, Ga.
Swainsboro, GA
11.2017 - 05.2018
- Responsible for Census and Admissions
- Met with Families to do Admission paperwork
- Marketed to Emanuel, Jenkins, and surrounding counties.
- Built relationships with Physician offices as well as hospitals especially in the Emanuel, Jenkins, and Bulloch Counties.
- Involved in community events in the Emanuel County area that targeted the geriatric population.
At Home Administrator
Willow Pond Senior Living
Statesboro, GA
02.2012 - 11.2017
- Maintained personnel records and updated internal databases to support document management.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Schedules
- Payroll
- Marketing in Bulloch County and surrounding counties.
- Member of the Chamber of Commerce and Chaired the Walk to End Alzheimers
Education
BBA - Marketing
Georgia Southern University
Statesboro, GA08-1990
Skills
- Assertiveness
- Influencing skills
- Representative experience
- Activity planning
- Strategic partnerships
- Community outreach
- Relationship building
- Time management
- Teamwork
- Reliability
- Self motivation
- Professionalism
- Time management abilities
Timeline
Skilled Nursing Liaison
Glenvue Health and Rehabilitation
08.2024 - Current
Marketing/Outreach Specialist
Pineview Health and Rehabilitation
11.2021 - 08.2024
Patient Transitions Director
Ethica Health and Retirement Communities
05.2019 - 11.2021
Admission Director/Marketing Specialist
Pruitt Health and Rehabilitation - Swainsboro, Ga.
11.2017 - 05.2018
At Home Administrator
Willow Pond Senior Living
02.2012 - 11.2017
BBA - Marketing
Georgia Southern University