Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Cetera Bowles-Griffin

Cetera Bowles-Griffin

Atlanta

Summary

Dedicated and hard-working professional with extensive experience in housekeeping, food service, and warehouse operations. Recognized for strong time management, excellent communication, and a positive attitude. Passionate about maintaining high standards of cleanliness, organization, and customer satisfaction. Authorized to work in the U.S. for any employer.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant / Bartender

FCI Waseca
09.2016 - 03.2025
  • - Delivered excellent customer service in a fast-paced dining environment
  • - Took accurate food and drink orders and ensured timely service
  • - Maintained cleanliness of dining area and organized tables and condiments
  • - Resolved customer concerns efficiently and courteously

Warehouse Associate

Unicor
01.2021 - 09.2023
  • - Accurately picked, packed, and labeled shipments
  • - Collaborated with team members to ensure workflow efficiency
  • - Maintained a clean and safe work environment
  • - Reported inventory and operational concerns to supervisors

Housekeeping Attendant

Federal Correctional Institution (FCI)
08.2017 - 04.2018
  • - Ensured cleanliness and comfort in residential areas through consistent, high-quality cleaning practices
  • - Performed deep-cleaning tasks including dusting, vacuuming, mopping, and changing linens
  • - Replenished room supplies to enhance guest satisfaction
  • - Responded promptly and professionally to service requests
  • - Inspected rooms for maintenance needs and reported issues for resolution

Clinical Administrator

Detroit Medical Center- Detroit Receiving Hospital
11.2015 - 06.2016
  • Maintained knowledge of standardized medical billing codes.
  • Assembled charts for new patients, confirming inclusion of requested medical history and diagnostic information.
  • Arranged transportation for patients, coordinating transit times with appointment scheduling.
  • Performed patient census operations, collecting data to generate comprehensive profile of practice's performance.
  • Optimized clinic workflow processes, reducing wait times for patients while maintaining quality service levels.
  • Managed patient scheduling and rescheduling, directing related billing issues to supervisor.
  • Communicated with patients, ensuring that medical information was kept private.
  • Ordered all pharmacy supplies and kept check on inventory levels.

Education

General Educational Development (GED) -

MN Education
Waseca, MN
08.2023

Skills

  • Laundry management skills
  • Effective communication skills
  • Effective time management
  • Food safety practices
  • Customer service in hospitality
  • Warehouse management
  • Residential cleaning services
  • Collaborative teamwork
  • Client assistance
  • Analytical problem-solving
  • Effective time management
  • Keen attention to detail
  • Problem-solving abilities
  • Effective multitasking
  • Consistent performance
  • Effective organizational skills
  • Effective listening skills
  • Adaptability to change
  • Effective verbal communication
  • Strategic decision-making

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • Driver’s License — Valid through June 2028
  • ServSafe Food Handler Certification — Issued January 2025
  • Certified to safely handle and prepare food in commercial environments such as restaurants and grocery stores.

Languages

English
Full Professional

Timeline

Warehouse Associate

Unicor
01.2021 - 09.2023

Housekeeping Attendant

Federal Correctional Institution (FCI)
08.2017 - 04.2018

Food and Beverage Attendant / Bartender

FCI Waseca
09.2016 - 03.2025

Clinical Administrator

Detroit Medical Center- Detroit Receiving Hospital
11.2015 - 06.2016

General Educational Development (GED) -

MN Education

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Cetera Bowles-Griffin