Summary
Overview
Work History
Education
Skills
Timeline
Generic

CeZar Barretto

Dacula,GA

Summary

Dynamic professional with a strong background in customer service and front desk operations at LA Fitness Gym. Proven ability to resolve conflicts and enhance client relations while multitasking in fast-paced environments. Skilled in HVAC systems and committed to safety, ensuring optimal service delivery and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Basketball Player/Assistant

Action No Mercy
01.2025 - Current
  • Managed full-time sports career while simultaneously finishing undergraduate studies.
  • Attended all practices as scheduled, dressed correctly, and always ready to work.
  • Assisted with multiple basketball camps for middle school students including Overtime Elite and Action No Mercy.

Dryer Vent Technician

Dryer Vent Wizard of Atlanta
01.2022 - Current
  • Cleaned and sanitized HVAC duct systems in residential homes.
  • Ensured customer safety by cleaning dryer vents.
  • Informed and answered customer questions regarding system operation, customer service plans, and regularly scheduled preventative maintenance.
  • Entry-level residential plumbing experience working under a master plumber.

Front Desk Associate

LA Fitness Gym
08.2020 - 12.2021
  • Greet and assist members, athletes, and visitors, ensuring a welcoming experience.
  • Manage check-ins, reservations, and facility schedules with accuracy and efficiency.
  • Resolved member concerns with patience and professionalism.
  • Answer phone calls, emails, and inquiries, providing clear and professional communication.
  • Support facility staff with daily operations, including event setup and member needs.

Shift Leader

Culver's Restaurant
11.2018 - 07.2020
  • Delegated tasks to employees and monitored activities and task completion.
  • Resolved customer complaints and reported issues to senior management.
  • Coached and trained employees and managed daily work assignments to enhance operations.
  • Improved daily operational plans, developed production schedules and optimized task flow.

Education

Associate of Science - Physical Therapy Assistant

South College
Knoxville, TN
04-2027

HVAC Certification - Heating, Ventilation, Air Conditioning

Altierus Career College
Norcross, GA
09-2022

High School Diploma -

Mountain View High School
Lawrenceville, GA
05-2019

Skills

  • Customer Service & Client Relations
  • Front Desk Operations
  • Communication & Conflict Resolution
  • Multitasking in Fast-Paced Environments
  • Knowledge of Fitness & Athletic Culture

Timeline

Basketball Player/Assistant

Action No Mercy
01.2025 - Current

Dryer Vent Technician

Dryer Vent Wizard of Atlanta
01.2022 - Current

Front Desk Associate

LA Fitness Gym
08.2020 - 12.2021

Shift Leader

Culver's Restaurant
11.2018 - 07.2020

Associate of Science - Physical Therapy Assistant

South College

HVAC Certification - Heating, Ventilation, Air Conditioning

Altierus Career College

High School Diploma -

Mountain View High School

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CeZar Barretto