Chaca Asbey

Revenue Cycle Specialist III

Emory Healthcare

11.2002 - Current

Coordinate necessary documents to process patient payments as well as departmental fees/charges received daily and refunds
Post daily cash deposits from multiple insurance payers and patients
Serve as point person for employee questions and facilitate meetings
Maintain knowledge of Medicare, Medicaid, HMO and Commercial payers
Assisted colleagues during peak periods or absences, showcasing teamwork skills while maintaining personal workload demands efficiently.
Maintain up-to-date knowledge of Healthquest System, Epic and other applications
Research checks by calling payer or patient for additional information to decide where payment should be applied
Promoted a positive work environment by actively participating in team meetings and contributing ideas for process improvements.
Identifies and notifies leadership of issues and initiates appropriate action for resolution
Ensured compliance with healthcare regulations while processing claims and managing patient accounts.
Balance all debits and credit to the posting log
Enhanced patient satisfaction by promptly addressing inquiries and resolving account issues.
Verifies insurance as needed to resolve account balances
Achieved a significant reduction in aged accounts receivable through diligent follow-up efforts with both patients and insurers.
Maintain up-to-date knowledge of insurance plans and current contracts, co-payments and deductibles
Processed debtor payments and updated accounts to reflect new balance.
Trained new team members on revenue cycle best practices, contributing to a more knowledgeable workforce.
Reached out to insurance companies to verify coverage.
Identified and resolved payment issues between patients and providers.
Enhanced efficiency by streamlining cash posting processes and implementing automated systems.
Provided exceptional customer service, addressing patient inquiries about their account status and payment options promptly and professionally.
Contributed to process improvement initiatives aimed at increasing operational efficiency within the revenue cycle management team.
Maintained strict confidentiality of patient data and financial information, adhering to HIPAA regulations and company policies.
Safeguarded company assets by adhering to strict internal controls and compliance requirements during cash posting activities.
Effectively communicated with insurance companies to obtain necessary information for accurate payment processing.
Collaborated with other departments to resolve discrepancies and improve overall cash flow management.
Managed workload effectively between multiple payer types, resulting in consistent productivity levels across all assigned accounts.
Reduced errors in cash postings by conducting thorough audits and reconciliations on a regular basis.
Performed daily cash reconciliations to determine accuracy of financial reports.
Prepared bank deposits and corporate cash shipments.
Sorted and counted coin and currency to make change for associates.
Trained new employees on proper cash routines, procedures, and requirements.
Researched and resolved account discrepancies.
Developed and maintained professional working relationships with customers, co-workers and vendors to build trust and rapport.
Maintained petty cash records of debits and credits in accordance with established policies and procedures.
Handled day-to-day accounting processes to drive financial accuracy.

Summary

Overview

Work History

Revenue Cycle Specialist III

Education

A.S. - Business Administration

Skills

Accomplishments

Certification

Timeline

Revenue Cycle Specialist III

A.S. - Business Administration

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