Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Operations Manager
CARDINAL HEALTH
05.2024 - 12.2024
Supervised operations staff of 45 associates and kept employees compliant with company policies and procedures.
Analyzed and reported on key performance metrics to senior management while improving processes and productivity to lower overtime.
Spearheaded process improvements, resulting in increased productivity and reduced operational costs with a profit/loss margin of 1.2B/year.
Customer Champion for Children's Healthcare of Atlanta.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Warehouse Manager - Inbound
OLLIE’S DISTRIBUTION
01.2022 - 05.2024
Reported to the General Manager while overseeing 4 supervisors, 6 team leads, and 71 hourly associates over two shifts in a 1.1 million square foot facility while managing a profit and loss margin of 178.6M/year. Worked a hybrid shift between first and second.
Traveled monthly to other Distribution centers to safely train leaders on Material Handling equipment (Reach truck, Pacer, Pallet Jack, and Turret)
Maintained strong vendor connections at all stages, including arranging pricing before approving capital expenditures.
Implemented work instructions and simplified the stocking and receiving processes which boosted productivity by at least 25% in both areas.
Implemented production and quality control systems to proactively identify deficiencies.
Handled day-to-day receiving and stocking with more than 475,000 cases and 15,000 pallets per week received and put away.
Automotive Manufacturing Warehouse Manager
NIFCO
Toccoa, Georgia
01.2018 - 01.2022
Reported to the Director while overseeing 9 direct salary associates, and 97 hourly associates across 2 facilities equaling 350,000 square foot while managing a profit and loss margin of 95M/year.
Major KPI’s include premium transportation cost, inventory record accuracy, overtime, on time delivery, supplier score card and safety.
Improved Inventory Record Accuracy from 87% to 98% within one year by implementing a cycle count program.
Redesigned warehouse layout and travel paths for improved productivity.
Reduced overtime by 3% by level loading the inbound and outbound shipments.
OSHA compliant certified instructor on all material handling equipment.
Lead task force to develop Work Instructions for all processes and procedures.
Rated #1 warehouse in the network in 2020, 2021 and presented Excellence award 2021.
Warehouse Manager - Outbound
MSC INDUSTRIAL SUPPLY COMPANY
Mableton, Georgia
01.2016 - 01.2018
Reported to the Director while overseeing 12 direct salary associates, and 150 hourly associates in a 700,000 square foot facility while managing a profit and loss margin of 100 M/year.
Major KPI’s included inventory accuracy, quality, overtime, lines per hour, turnover, transportation cost, and safety.
Managed all aspects of the procurement of transportation.
Cut $17k by removing a non-value-add part of the packing process.
Lowered turnover rate by empowering team with start-up communication meetings and Town Hall sessions.
Decreased cost by 6% by negotiations between transportation companies and myself.
Worked with EHS coordinator implementing move smart system & pre-shift stretching guidelines.
Warehouse Manager - Inbound
MSC INDUSTRIAL SUPPLY COMPANY
Mableton, Georgia
01.2003 - 01.2016
Report to the Operations Manager while overseeing 8 direct salaried reports and 75 hourly reports.
Major KPI’s included quality, overtime, lines per hour, turnover, transportation cost, and safety.
Spearheaded initiative between Inbound and Outbound to improve Inventory Accuracy.
Decreased unloading cycle time by 11% after developing innovative operating procedures.
Reduced MHE incidents by 6% by launching a safety training inspection procedure.
Ensured compliance of all processes by conducting daily audits.