Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Chad Young

Alpharetta

Summary

Dynamic SVP of Sales and SVP of Sales & Channel Partnerships with a proven track record of transforming sales operations and driving revenue growth. Expertise in developing strategic partnerships that enhance market presence and foster sustainable business development in competitive global landscapes. Visionary leadership style emphasizes building long-lasting relationships and empowering teams to exceed performance targets. Committed to leveraging innovative strategies to navigate complex challenges and capitalize on emerging opportunities.

Overview

17
17
years of professional experience

Work History

Senior Vice President, Revenue Generation

ACG, LLC
01.2023 - Current
  • Direct all revenue-generating sales teams and operations for a private equity-funded organization, establishing clear performance metrics, accountability standards, and a strong focus on customer satisfaction.
  • Redesigning the channel partner team and network to enhance territory coverage and drive revenue growth.
  • Oversee budget allocation for sales, marketing, field services, and customer success, ensuring optimal resource utilization to meet revenue targets.
  • Deliver regular updates to the executive team and private equity stakeholders on revenue performance, market trends, and strategic initiatives.

Executive Vice President, North America Sales

HYOSUNG AMERICA
01.2021 - 01.2023
  • Managed sales revenue of $300 million and P&L across Financial Institution (FI) Direct, FI Channel, and Retail business units.
  • Led and developed a diverse sales team of over 35 individuals across FI Direct, FI Channel, Retail, Strategic Accounts, ATMAas, SaaS, and Sales Operations.
  • Provided strategic oversight for the growth of the software and service organization, ensuring alignment with business objectives.
  • Delivered comprehensive monthly performance reports to headquarters management, highlighting key insights and recommendations.
  • Compiled and presented consolidated quarterly performance results to the board, driving informed decision-making.
  • Engaged extensively with domestic and international clients, fostering relationships across various cultures and industries.

Vice President, US Direct Financial Sales

HYOSUNG AMERICA
01.2019 - 01.2021
  • Oversaw total sales revenue and P&L management for the Financial Institution (FI) Direct business units, driving growth.
  • Redesigned the FI Direct sales team structure into three tiers, enhancing efficiency and performance.
  • Created and implemented a new Tier 2 sales strategy, successfully recruiting and developing sales and support teams to drive results.

Director, Financial Sales

HYOSUNG AMERICA
01.2017 - 01.2019
  • Served as an individual contributor to major accounts, including J.P. Morgan Chase, Citi Bank, and Huntington Bank.
  • Exceeded sales quotas for J.P. Morgan Chase, achieving 125% of target in 2018 and 110% in 2019.
  • Facilitated the transition of Huntington Bank from NCR software to Hyosung software, to improve operational efficiency.
  • Developed a strategic three-year plan for Huntington Bank to transition from 100% NCR hardware to Hyosung hardware, ensuring a smooth implementation process.

Vice President, Sales & Corporate Strategy

LIGHTWELL
01.2013 - 01.2017
  • Revamped the practice within the first six months, transforming it from a loss to profitability.
  • Successfully expanded the practice into a second city, driving growth and market presence.
  • Reorganized the team from a decentralized to a centralized model, enhancing efficiency across all Lightwell practices.
  • Formulated and executed a strategy to discontinue the IT Services Practice due to profitability concerns and misalignment with Lightwell's core focus.
  • Led the successful integration of a UK-based acquisition, optimizing operations and enhancing service offerings.
  • Developed an internal IT roadmap and strategic plan to support Lightwell's 3 and 5 year growth objectives, including ERP, disaster recovery, and support standards.
  • Spearheaded the establishment of a development lab in Ireland to bolster the IBM Practice.

Vice President, Indirect Channels & Direct Retail Sales

TALARIS & GLORY LTD COMPANY
01.2009 - 01.2013
  • Oversaw the P&L for an indirect channel of dealers, generating $15 million in product sales across North America.
  • Delivered a CRM forecasting and contact management solution to the dealer network, enhancing visibility and efficiency.
  • Established onboarding processes for new agents and resellers joining Talaris, ensuring a seamless integration.
  • Managed service partnerships for the OEM business throughout North America, strengthening strategic alliances.
  • Led patent management initiatives in North America, ensuring compliance and protection of intellectual property.
  • Developed and executed a targeted business strategy for non-traditional industries, leveraging Glory's unique product suite (e.g., gaming, scrap/recycling, check cashers).
  • Formulated a direct sales strategy for retail markets, capitalizing on Talaris’ innovative product offerings.
  • Recruited and managed Account Managers for retail sales, driving performance and customer engagement.
  • Conducted monthly performance reviews with the Executive Management team, aligning on strategic goals.

Education

Bachelor of Arts - Business Management (concentration in finance)

Capital University
Columbus, Ohio

Skills

  • Revenue Growth Strategy
  • Market Analysis and Trends
  • Sales Process Optimization
  • Data Driven Decision Making
  • Change Management
  • Acquisition Integration
  • Team Building and Support
  • Sales Leadership/Coaching
  • P&L Budgeting and Management
  • Team Restructuring
  • Training and Development
  • International Team Management
  • Sales Forecasting
  • Customer-Centric Solutions
  • Strategic Sales Operations
  • Customer Engagement
  • Performance Metrics Development
  • Cross-Cultural Communication
  • Project Management
  • Brand Development
  • Operational Efficiency

Websites

Accomplishments

  • Restructured direct sales organization into two distinct tiers: Tier 1 focused on Major Accounts (10-15) and Tier 2 on mid-sized accounts (16-100), implementing tailored products, service offerings, and marketing strategies for each segment. Achieved 10% revenue growth in direct sales from 2019 to 2021.
  • Led the separation of Retail and Channel sales into distinct divisions, establishing dedicated focuses for Direct, Retail, and Channel Sales. Collaborated with software and service leaders to align sales teams with product offerings, service capabilities, and customer support strategies. Responsible for sales revenue in excess of $300M annually.
  • Served as key negotiator and mediator between five business lines, ensuring alignment and collaboration across teams to set priorities and meet project timelines.

Timeline

Senior Vice President, Revenue Generation

ACG, LLC
01.2023 - Current

Executive Vice President, North America Sales

HYOSUNG AMERICA
01.2021 - 01.2023

Vice President, US Direct Financial Sales

HYOSUNG AMERICA
01.2019 - 01.2021

Director, Financial Sales

HYOSUNG AMERICA
01.2017 - 01.2019

Vice President, Sales & Corporate Strategy

LIGHTWELL
01.2013 - 01.2017

Vice President, Indirect Channels & Direct Retail Sales

TALARIS & GLORY LTD COMPANY
01.2009 - 01.2013

Bachelor of Arts - Business Management (concentration in finance)

Capital University

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