Chaim Rahmani
Atlanta,GA
Summary
Focused on customer service, restocking supplies, and helping to keep the the establishment running smoothly at all times. Driven and physically fit with good communication and organizational abilities. Hardworking team player effective at multitasking to satisfy customers and achieve work targets in fast-paced restaurant and bar settings. Knowledgeable about processing payments, using Point-of-sale systems and serving alcohol in a responsible way.
Overview
8
8
years of professional experience
Work History
Server/Busser
Burro Bar
04.2018 - 11.2019
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Delivered food to customers at bar and tables.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
- Restocked ice, condiments and snacks.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Checked ID cards and verified bar guests were of legal age.
- Replaced empty kegs and soda syrups.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Monitored dining room inventory and replenished as necessary.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Account Representative
Umlimited Bag And Supply
06.2017 - Current
- Expanded territory by executing effective warm calls and negotiating contracts.
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns or challenges.
- Proposed available products and solutions to meet diverse requirements.
- Analyzed accounts for delinquencies and other ongoing issues.
- Contacted customers to assess satisfaction and current needs.
- Communicated updates regarding business proposals, contracts and current projects.
- Managed over 30 accounts and product installations to increase sales volume
Barista
Starbucks
02.2016 - 08.2016
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Complied with standards for merchandising, stocking and storing product.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Controlled line and crowd with quick, efficient service
Education
Bachelor of Science - Computer Science
Drexel University
Philadelphia, PA07.2025
High School Diploma -
Boston Green Academy
Boston, MA05.2019
Skills
- Sales expertise
- Dining area maintenance
- To-Go Order Preparation
- Stocking and Replenishing
- Point of Sale Knowledge
- Order Accuracy
- Menu Memorization
- Daily Specials Memorization
- Ordering Procedures
- Glass collection
- Supply Replenishment
- Cleaning Skills
- Bussing Tables
- Inventory Control
- Cash Handling
- Cleaning
Timeline
Server/Busser
Burro Bar
04.2018 - 11.2019
Account Representative
Umlimited Bag And Supply
06.2017 - Current
Barista
Starbucks
02.2016 - 08.2016
Bachelor of Science - Computer Science
Drexel University
High School Diploma -
Boston Green Academy
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