CHAMAR BRISSETT
Ellenwood
Summary
Customer-focused professional with 5+ years of experience in healthcare, retail, and service environments. Skilled in high-volume communications, patient support, issue resolution, electronic documentation, and delivering compassionate, efficient service.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Chief Medical Scribe / Scribe Manager
ScribeAmerica
10.2023 - Current
- Coordinated emergency department workflow, enhancing collaboration among providers, nurses, and patients.
- Communicated with patients and clinical staff to ensure precise documentation and compliance with standards.
- Responded to high-volume communications, addressing operational concerns to maintain efficiency.
- Respond to high-volume communications and resolve operational concerns.
- Maintain accuracy, confidentiality, and exceptional customer service.
Sales Consultant
BrandEx
04.2023 - 01.2024
- Delivered exceptional service via phone, email, and in person.
- Scheduled appointments and managed customer records to streamline interactions.
- Resolved customer concerns and facilitated timely follow-up to enhance satisfaction.
Tax Associate
Jackson Hewitt
03.2022 - 06.2023
- Assisted clients through phone, email, and in-person consultations to address tax inquiries.
- Collected and entered confidential information accurately into electronic systems.
- Scheduled appointments, processed payments, and maintained organized client records. Explained complex information clearly while ensuring a positive client experience.
Assistant Store Manager
Ross Dress for Less
01.2021 - 12.2022
- Resolved customer concerns using professionalism, empathy, and effective problem-solving.
- Assisted with cash handling, returns, scheduling, and team coordination.
- Helped maintain efficient operations during peak business periods while delivering excellent customer experiences.
Education
Bachelor of Science - Biology
Clayton State University
Morrow GA12-2022
Skills
- EHR/EMR
- Patient Relations
- Appointment Scheduling
- Communication skills
- Clinical Documentation
- Data Entry
- Microsoft Office
- Time Management
- Organization
- Problem Resolution
- Healthcare Software
- Active Listening
- Customer Service
LANGUAGES
English (Fluent)
Spanish (Beginner)
Timeline
Chief Medical Scribe / Scribe Manager
ScribeAmerica
10.2023 - Current
Sales Consultant
BrandEx
04.2023 - 01.2024
Tax Associate
Jackson Hewitt
03.2022 - 06.2023
Assistant Store Manager
Ross Dress for Less
01.2021 - 12.2022
Bachelor of Science - Biology
Clayton State University