Chandara Phoeun
Griffin
Summary
Results-driven Truck Dispatcher with strong communication and negotiation skills. Experienced in optimizing fleet operations and ensuring regulatory compliance. Committed to enhancing service reliability and maximizing customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Truck Dispatcher
Golden Hawk Transport Inc.
Griffin, GA
11.2023 - Current
- Coordinated daily dispatch operations to optimize fleet efficiency and minimize delays.
- Managed communication between drivers, clients, and stakeholders to ensure timely delivery schedules.
- Monitored vehicle locations using GPS tracking software for real-time updates and route adjustments.
- Developed efficient routing plans based on traffic patterns and delivery requirements to enhance service reliability.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
- Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
- Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.
Education
High School Diploma -
Spalding High School
Griffin, GA05-2026
Skills
- Strong communication skills
- Freight rate negotiation
- Stress tolerance
- Regulatory compliance
- Transportation management systems
- Documentation and paperwork
- Trucking dispatching
- Oral and written communications
- Logistical operations
Certification
Microsoft Word Office Specialist Certified (Certiport)
FAA Private Pilot Written Exam – Passed
Timeline
Truck Dispatcher
Golden Hawk Transport Inc.
11.2023 - Current
High School Diploma -
Spalding High School