Chandler Clark
Monroe
Summary
Hard-working and passionate professional with 10+ years of experience training and mentoring employees while consistently achieving high customer satisfaction through issue resolution. Eager to use strong communication, public speaking and leadership skills to positively impact students both in and out of the classroom.
Overview
11
11
years of professional experience
Work History
Field Assurance Specialist
Becton Dickinson
Covington, GA
09.2018 - Current
- Developed training programs for new hires, fostering knowledge retention and skill development within the team.
- Facilitated conflict resolution among team members, promoting a positive work environment and teamwork culture.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Gathered, organized and input information into digital database.
Field Assurance Specialist
Becton Dickinson
Covington, GA
08.2015 - 05.2018
- Streamlined data management processes using advanced analytics tools, resulting in improved accuracy and reporting speed.
- Developed training materials to enhance staff proficiency and productivity.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Collected, arranged, and input customer complaint information into online database system.
Education
Bachelor of Science - Environmental Science
Emory University
Atlanta, GA05-2015
High School Diploma -
Loganville High School
Loganville, GA05-2011
Skills
- Expert problem solving
- Analytical thinking
- Documentation management
- Team collaboration
- Coaching and mentoring
- Organizational skills
- Verbal and written communication
- Public speaking
Timeline
Field Assurance Specialist
Becton Dickinson
09.2018 - Current
Field Assurance Specialist
Becton Dickinson
08.2015 - 05.2018
Bachelor of Science - Environmental Science
Emory University
High School Diploma -
Loganville High School