Chandreka Mason
Macon,GA
Summary
Professional transportation operator prepared to bring reliable and punctual service to new role in healthcare. Highly collaborative and adaptable, with focus on achieving team goals and maintaining positive environment. Skilled in customer service and leadership.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Paratransit Bus Operator
Macon Bibb Transit Authority
Macon, GA
06.2025 - Current
- Operated paratransit buses in compliance with safety regulations and service standards.
- Assisted passengers with disabilities, ensuring safe and comfortable transportation experiences.
- Conducted pre-trip inspections to maintain vehicle safety and reliability.
- Managed 15+ schedules effectively to optimize route efficiency and minimize wait times.
- Trained new operators on safety protocols and customer service best practices.
Cashier
Buc-ee's
Warner Robins, GA
02.2025 - 07.2025
- Processed over approximately 70 customer transactions a day accurately and efficiently using point-of-sale systems.
- Assisted in maintaining clean and organized workstations to enhance customer experience.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Handled cash, credit, and electronic payments while ensuring compliance with company policies.
Courier
LabCorp
Macon, GA
08.2014 - 02.2025
- Ensured timely and accurate delivery of specimens to laboratories and healthcare facilities.
- Maintained compliance with safety protocols and regulatory standards during transportation processes.
- Trained new couriers on delivery procedures, safety practices, and route navigation techniques.
- Organized and tracked over 70 shipments using electronic data management systems for inventory control.
Restaurant Team Leader
Papa John's Pizza
Macon, GA
03.2013 - 12.2016
- Supervised daily operations to ensure compliance with health and safety regulations.
- Trained over 10 team members on product preparation and customer service standards.
- Handled customer complaints professionally, taking swift corrective action to resolve issues while preserving brand reputation.
- Oversaw staff scheduling to ensure adequate coverage during peak hours without exceeding labor cost targets.
Cashier
Burger King
Macon, GA
06.2008 - 05.2013
- Collaborated with team members to streamline checkout processes during peak hours.
- Engaged in product promotions, effectively communicating features and benefits to customers.
- Monitored inventory levels at checkout stations, notifying management of restocking needs.
- Participated in training new staff on operational procedures and customer service standards.
Education
No Degree - Early Childhood Education
Fort Valley State University
Fort Valley, GA01.2009
High School Diploma -
Westside High School
Macon, GA05-2007
Skills
- Customer service
- Conflict de-escalation
- Staff Scheduling
- Disability awareness training
Certification
- BLS - Basic Life Support - American Heart Association
Timeline
Paratransit Bus Operator
Macon Bibb Transit Authority
06.2025 - Current
Cashier
Buc-ee's
02.2025 - 07.2025
Courier
LabCorp
08.2014 - 02.2025
Restaurant Team Leader
Papa John's Pizza
03.2013 - 12.2016
Cashier
Burger King
06.2008 - 05.2013
No Degree - Early Childhood Education
Fort Valley State University
High School Diploma -
Westside High School