Chanel King
Cartersville
Summary
Resourceful Assistant Deli Manager known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service excellence, and food safety compliance. Excel at team leadership, communication, and problem-solving to enhance operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
Work History
Assistant Deli Manager
Publix Supermarkets Store
Cartersville
07.2019 - Current
- Assisted in daily deli operations and staff scheduling.
- Managed inventory levels and ensured product freshness.
- Trained and mentored new deli associates on procedures.
- Handled customer inquiries and resolved issues promptly.
- Collaborated with management to optimize workflow efficiency.
- Assisted with ordering supplies, maintaining records of deliveries and tracking invoices for payment purposes.
- Monitored equipment maintenance and reported malfunctions.
- Supervised deli staff, ensuring proper customer service and food safety practices were followed.
- Evaluated staff performance on a regular basis providing feedback on areas needing improvement.
- Reviewed customer surveys in order to assess satisfaction levels with services provided by the deli department.
- Collaborated with other departments regarding campaigns or initiatives that would benefit the deli department.
- Priced and ordered food products, kitchen equipment, and food service supplies.
- Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
- Reduced costs by controlling portion sizes and eliminating all types of waste.
- Trained new employees to perform duties.
- Explained goals and expectations required of trainees.
- Coached staff on strategies to enhance performance and improve customer relations.
- Resolved problems or concerns to satisfaction of involved parties.
Education
Thomas Dale High School
Chester , VaSkills
- Inventory management
- Food safety compliance
- Customer service excellence
- Staff training and development
- Supply ordering
- Problem resolution
- Performance evaluation
- Effective communication
- Team leadership
- Attention to detail
- Adaptability to change
- Employee supervision
- Customer service
- Customer engagement
- Employee coaching
- Communication
- Customer complaint handling
- Deli product packaging
- Catering services
- Profit and loss
- Waste reduction
- Product rotation
- Health and safety regulations
- Task delegation
- Staff training
- Ordering supplies
- Teamwork and collaboration
- Critical thinking
- Time management
- Organizational skills
- Multitasking
References
References available upon request.
Timeline
Assistant Deli Manager
Publix Supermarkets Store
07.2019 - Current
Thomas Dale High School