Professional Summary
Overview
Work History
Education
Skills
Timeline

Chanell Farrow

A Heart To Hold LLC
Atlanta
5
years of professional experience

Dedicated professional with experience in child counseling, home health care, sales, and education. Skilled in developing tailored care plans and fostering a positive environment through excellent communication and teamwork.

Work History

Home Health Care Manager

7 Months
A Heart To Hold LLC | 11.2025 - 06.2026
  • Developed care plans tailored to individual patient needs and preferences.
  • Evaluated care processes regularly, identifying opportunities for improvement in service delivery and client satisfaction.
  • Improved patient well-being by providing compassionate and attentive personal care services.
  • Provided personal care services, including bathing, grooming, and meal preparation for clients.
  • Assisted clients with mobility and daily living activities to enhance comfort and independence.
  • Developed personalized care plans in collaboration with clients and healthcare teams to meet individual needs.
  • Implemented effective communication strategies to build rapport with clients and foster trust in caregiving relationships.

Elementary School Instructor

2 Months
Scott Elementary School | 02.2025 - 04.2025
  • Fostered positive classroom environments to enhance student learning and participation.
  • Utilized educational technology tools to support interactive learning experiences for students.
  • Provided individualized support to students, addressing diverse learning needs and challenges.
  • Organized extracurricular activities that encouraged student engagement and teamwork.
  • Collaborated with other teachers to create cross-curricular projects that enriched students' overall educational experience.
  • Implemented effective assessment strategies to monitor student progress and adapt teaching methods.
  • Collaborated with colleagues to create interdisciplinary projects that promote critical thinking skills.
  • Assisted teachers in organizing classroom materials and resources for effective learning environments.
  • Supported student engagement by facilitating interactive activities and promoting collaboration among peers.

Sales Associate

2 Years 3 Months
AT&T | 04.2021 - 07.2023
  • Assisted customers with product selection and service inquiries to enhance overall satisfaction.
  • Educated customers on wireless plans and devices, ensuring informed purchasing decisions.
  • Maintained knowledge of promotions and sales strategies to effectively drive revenue growth.
  • Processed transactions accurately using point-of-sale systems, enhancing operational efficiency.
  • Monitored inventory levels and assisted in restocking merchandise to ensure availability.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Master of Science - Counseling Psychology

John Carroll University | Cleveland, OH | 05-2028
  • Research Project Assistance: (EXAMINING PERCEIVED PROBLEM-SOLVING SKILLS, PARENTING STYLES, AND BIBLICAL PRINCIPLES: INSIGHTS FROM PARENTS OR GUARDIANS OF AFRICAN AMERICAN TEEN MALE, AAMP Project. Published)
  • 3.9 GPA
  • Dean's List Every Year

Skills

Client confidentiality
Scheduling coordination
Cultural history
Teamwork
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Excellent communication
Critical thinking
Organizational skills

Timeline

Home Health Care Manager

A Heart To Hold LLC
11.2025 - 06.2026Read More

Elementary School Instructor

Scott Elementary School
02.2025 - 04.2025Read More

Sales Associate

AT&T
04.2021 - 07.2023Read More

John Carroll University

Master of Science from Counseling Psychology
Read More
Chanell Farrow