Work and academic history of consistently exceeding performance expectations and working well with individuals from all walks of life. Outstanding listening, interpersonal and verbal communication skills, building and maintaining positive relationships with clients, colleagues and others in a variety of professional settings. Earned promotions from multiple employers for outperforming job expectations and demonstrating excellent leadership. Self-starter, with a demonstrated ability to proactively address challenges in order to implement effective solutions. Proven track record of training and mentoring colleagues on best practices of improving their communications and satisfactorily resolving conflicts with diplomacy and tact. Fluent in English, French and Creole.