Charday Jackson
MORROW
Summary
Results-driven Executive Administrator with a proven track record in enhancing operational productivity and compliance. Spearheaded process improvements that reduced payroll processing time and improved accuracy through innovative tracking systems, enabling faster decision-making and stronger support for leadership objectives.
Overview
9
9
years of professional experience
Work History
Executive Administrative Assistant
MARTA Mobility
Peachtree
07.2023 - Current
- Provide executive-level administrative support, including drafting reports, correspondence, and presentations for leadership review.
- Coordinate meetings by preparing agendas, recording minutes, and ensuring timely follow-up on action items.
- Develop filing systems and maintain records to ensure compliance and facilitate accurate reporting.
- Fostered positive work environment through open communication and team collaboration, enhancing team productivity.
- Streamlined reporting processes, reducing preparation time by 30%, enabling quicker decision-making for executive leadership.
- Developed and maintained organized digital filing system to ensure compliance and facilitate swift access to critical documents.
- Analyzed meeting effectiveness through feedback collection, resulting in improved agenda structure and more productive discussions.
- Evaluated and optimized administrative workflows, improving task completion rates and overall office efficiency.
- Cultivated a positive workplace atmosphere through regular team check-ins, boosting morale and encouraging open dialogue among staff.
Administrative Assistant
AccuFleet International Airport
Hapeville
10.2020 - 07.2023
- Managed administrative and billing tasks, ensuring accurate recordkeeping and compliance with security requirements.
- Supported payroll processing, HR documentation, and personnel scheduling, contributing to streamlined operations.
- Prepared and reconciled attendance, disciplinary, and training reports, supporting management decision-making.
- Coordinated SIDA badge appointments for employees to ensure compliance with security protocols.
- Supported management in recruiting new hires by screening applications and scheduling interviews.
- Typed and submitted applications for custom board of protection seals, ensuring accuracy and compliance.
- Implemented and enforced company policies and procedures to maintain compliance and operational integrity.
- Streamlined payroll processing by implementing a new tracking system, improving accuracy and reducing processing time significantly.
- Monitored attendance and performance metrics, providing insights that supported management in making informed staffing decisions.
- Developed a digital filing system for HR documentation, enhancing accessibility and compliance while minimizing physical storage needs.
- Maintained precise recordkeeping for billing and administrative tasks, ensuring adherence to security standards and minimizing errors.
Administrative Assistant Manager
WellStar Hospital
Atlanta
12.2016 - 10.2020
- Managed payroll and billing activities, including time punch uploads, man-hour reporting, and backup documentation.
- Coordinated schedules and executive calendars for departmental leadership, ensuring efficient time management.
- Assisted with budget tracking and departmental expenditures while supporting special projects and handling executive correspondence.
- Coordinated interdepartmental meetings to align project goals, fostering a culture of teamwork and shared accountability.
- Developed and implemented a new filing system that improved document retrieval times by ensuring organized and accessible records.
- Provided training and mentorship to new administrative staff, creating a supportive environment that enhanced team productivity.
Education
Diploma -
Jonesboro High School
Jonesboro, GASkills
- Office Administration
- Applicant Tracking Systems
- Recruitment & Onboarding
- Document Preparation
- Data Management
- Microsoft Office Suite
- Compliance management
- Project Coordination
- Time Management
- Multitasking
- Customer Service
- Problem Solving
Timeline
Executive Administrative Assistant
MARTA Mobility
07.2023 - Current
Administrative Assistant
AccuFleet International Airport
10.2020 - 07.2023
Administrative Assistant Manager
WellStar Hospital
12.2016 - 10.2020
Diploma -
Jonesboro High School