Chardey Johnson
Savannah
Summary
Highly motivated and determined customer service specialist. Im very professional in eyewear industry with strong background in client consultations and sales. Skilled in product knowledge, frame adjustments, and customer service. Focused on team collaboration and achieving results, adaptable to changing needs. Reliable, personable, and driven to enhance customer experience.
Overview
9
9
years of professional experience
Work History
Eyewear Consultant
My Eye Doctor
07.2022 - Current
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Organized in-store events promoting new eyewear collections, resulting in increased brand awareness and foot traffic.
- Exceeded sales targets through effective product demonstrations and persuasive communication skills.
Sales Associate
Eyeglass World
01.2019 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Receptionist
Americas Best Contacts And Eyeclasses
09.2017 - 01.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Patient Transporter
St Joseph Candler Hospital
04.2016 - 01.2019
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Education
GED -
Savannah Technical College
Savannah, GA05-2009
Skills
- Optical sales
- Motivational skills
- Eye measurement
- Lens recommendation
- Merchandising displays
- Insurance processing
- Teamwork
- Friendly and helpful
- Customer service
- Problem-solving
- Customer assistance
- Cleaning and sanitizing
- Multitasking
- Organization
- Inventory and stocking
Timeline
Eyewear Consultant
My Eye Doctor
07.2022 - Current
Sales Associate
Eyeglass World
01.2019 - 07.2022
Receptionist
Americas Best Contacts And Eyeclasses
09.2017 - 01.2019
Patient Transporter
St Joseph Candler Hospital
04.2016 - 01.2019
GED -
Savannah Technical College
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