Charity Martin
Murrayville,Ga
Summary
Dynamic Front Office Assistant with exceptional communication and organizational skills, honed at Scroggs and Grizzel. Proven ability to enhance office efficiency through meticulous file organization and effective scheduling. Committed to delivering outstanding customer service and creating welcoming environments that foster positive client experiences.
Overview
2
2
years of professional experience
Work History
Front Office Assistant
Scroggs and Grizzel
08.2024 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Directed phone inquiries and answered customer questions.
Front Desk Receptionist
Hair Artistry
02.2023 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Organized and maintained files and records to ensure up-to-date documentation.
- Confirmed appointments, communicated with clients, and updated client records.
Education
High School Diploma -
Homeschooled
Murrayville, GA05.2022
Skills
- Listening skills
- File organization
- Scheduling appointments
- Mail handling
- Excellent communication
- Organizational skills
- Telephone and email etiquette
- Typing skills
Timeline
Front Office Assistant
Scroggs and Grizzel
08.2024 - Current
Front Desk Receptionist
Hair Artistry
02.2023 - 08.2024
High School Diploma -
Homeschooled
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