Charity Floyd
Plainville
Summary
Passionate counselor committed to helping clients work toward healing and self-sufficiency while emphasizing personal strengths. Uses a client-centered approach to foster emotional growth and resilience. Demonstrated ability to build trust and rapport with clients from varied backgrounds, leading to significant improvements in mental wellbeing and life satisfaction.
Overview
4
4
years of professional experience
Work History
Licensed Professional Counselor
Cornerstones Counseling Center
Cleveland
11.2025 - Current
- Provided individual sessions for diverse client needs and ages using evidence-based interventions.
- Collected personal data and insurance information from patients to complete intake paperwork.
- Conducted assessments to identify mental health issues, diagnose disorders, and develop treatment plans.
- Utilized empathy and active listening to build relationships with clients.
- Delivered crisis intervention services to clients facing immediate challenges.
- Collaborated with multidisciplinary teams to enhance client care strategies.
- Led support groups for substance abuse treatment.
- Maintained confidential client records and case notes in compliance with ethical standards and legal requirements.
- Attended relevant trainings, seminars, and conferences related to mental health care.
Licensed Associate Professional Counselor
Cornerstones Counseling Center
Cleveland
04.2024 - 11.2025
- Conducted individual sessions for diverse client populations using evidence-based interventions.
- Facilitated client intake processes and maintained accurate records.
- Conducted mental health assessments with clients in order to determine appropriate interventions.
- Met with clients to understand individual needs and develop personalized treatment plans.
- Utilized empathy and active listening to build relationships with clients.
- Collaborated with multidisciplinary teams to address client needs effectively.
- Maintained accurate and up-to-date records of client progress and treatment plans.
- Provided crisis interventions by helping deescalate situations or connecting individuals with appropriate resources.
- Led support groups for substance abuse treatment.
- Participated in regular supervision meetings with clinical supervisors to review case notes and discuss current cases.
- Attended trainings to pace with changes in research on diagnostic and treatment protocols to give best possible support to clients.
Therapy Intern
Cornerstones Counseling Center
Cleveland
07.2022 - 04.2024
- Managed caseload of multiple sessions weekly using various types of evidence-based therapies and approaches.
- Supported administrative tasks, including scheduling appointments and managing files.
- Performed comprehensive assessments for each client.
- Utilized empathy and active listening to build relationships with clients.
- Created treatment plans based on each client's unique needs and goals.
- Provided crisis intervention by helping deescalate situations and connecting individuals with appropriate resources.
- Collaborated with other professionals such as psychiatrists, psychologists, social workers, and counselors to coordinate care for clients.
- Maintained accurate records of all patient progress reports.
- Participated in team meetings to discuss client care strategies and interventions.
- Participated in regular supervision meetings with clinical supervisors to review case notes and discuss current cases.
Education
Master of Arts - Professional Counseling
Truett McConnell University
Cleveland, GA07-2023
Bachelor of Arts - Psychology
Piedmont University
Demorest, GA12-2018
Skills
- Clinical assessment
- Treatment planning
- Evidence-based therapy
- Crisis intervention
- Client advocacy
- Multidisciplinary collaboration
- Record management
Affiliations
Disaster Mental Health Volunteer, Red Cross 2024-now
Timeline
Licensed Professional Counselor
Cornerstones Counseling Center
11.2025 - Current
Licensed Associate Professional Counselor
Cornerstones Counseling Center
04.2024 - 11.2025
Therapy Intern
Cornerstones Counseling Center
07.2022 - 04.2024
Master of Arts - Professional Counseling
Truett McConnell University
Bachelor of Arts - Psychology
Piedmont University