Summary
Overview
Work History
Education
Skills
Timeline
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Charles Jacob

Kennesaw

Summary

Proven track record in customer service and teamwork, demonstrated at McAllister's Deli. Excelled in fast-paced environments, enhancing team efficiency and customer satisfaction. Skilled in time management and problem-solving, consistently meeting tight deadlines without sacrificing quality. Achieved significant improvements in order completion speed and accuracy.

Overview

4
4
years of professional experience

Work History

Crew Member

McAllister's Deli
01.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Crew Member

MOD Pizza
01.2022 - 01.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

ClickList Associate

Kroger
03.2020 - 11.2021
  • Maintained up-to-date knowledge on products and their locations, expediting the picking process and completing orders promptly.
  • Pulled items from shelves based on number, size, color, quantity and quality requirements.
  • Coordinated closely with management in analyzing data related to online orders for continuous improvement efforts.
  • Assisted coworkers during peak hours to ensure timely completion of all tasks without sacrificing the quality of service provided.

Education

High School Diploma -

Kennesaw State University
Kennesaw, GA
05.2026

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Taking Orders
  • Flexible Schedule

Timeline

Crew Member

McAllister's Deli
01.2024 - Current

Crew Member

MOD Pizza
01.2022 - 01.2024

ClickList Associate

Kroger
03.2020 - 11.2021

High School Diploma -

Kennesaw State University
Charles Jacob