Charles Shane Haygood
Gainesville
Summary
Operations manager with over 20 years of experience driving growth and operational excellence across various sectors, including manufacturing and energy. Demonstrated expertise in overseeing multi-site operations with full P&L ownership and delivering measurable improvements in financial performance, efficiency, and customer satisfaction. Proven ability to implement data-driven systems, lead high-performing teams, and navigate complex operational challenges, making strategic recommendations to executive leadership and stakeholders.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
Francois & Co.
Atlanta, GA
05.2025 - 04.2026
- Hired to transition a founder-led business toward a scalable operating model, improving operational efficiency.
- Directed operational transformation across supply chain, inventory, customer service, and fulfillment functions.
- Designed and implemented KPI dashboards to enhance visibility into sales pipeline and backlog performance.
- Partnered with ERP provider to enhance system functionality and enable data-driven decision-making.
- Implemented Lean methodologies and standardized processes to support scalable growth.
Director Operations
Marmi Natural Stone
Atlanta, GA
10.2020 - 05.2025
- Operational leader for a high-end natural stone company with P&L responsibility for a 60-employee organization.
- Delivered 40% revenue growth and 50% EBITDA growth through strategic planning and operational improvements.
- Established KPI frameworks to drive accountability and continuous improvement.
- Implemented Lean Six Sigma principles to enhance operational efficiency.
Chief Operating Officer
Gulf Coast Specialty Energy Services
Lafayette, LA
11.2017 - 01.2020
- Led operations for 425 employees across four states, with oversight of P&L accountability.
- Stabilized financial performance during liquidity challenges through operational restructuring.
- Implemented KPI-driven management systems to increase accountability and improve margin visibility.
Director Quality & Technical Service – Bleached Board
Georgia Pacific Corporation
Atlanta, GA
06.2013 - 10.2017
- Led quality and technical strategy across multiple manufacturing facilities, reducing product returns by 50%.
- Implemented Lean Six Sigma methodologies to improve product development and operational efficiency.
- Established KPI frameworks across corporate and plant operations.
Vice President Manufacturing
Robbins LLC
Muscle Shoals, AL
10.2008 - 11.2012
- Executive leader for a private equity-backed manufacturing organization with multi-site operations and P&L responsibility.
- Drove revenue and EBITDA growth through operational improvements and strategic customer engagement.
- Achieved ISO certification upgrade and implemented enterprise-wide data reporting systems.
Operations Manager - Product Engineer-Paper
Graphic Packaging International
Macon, GA
01.1998 - 09.2008
- Managed large-scale manufacturing operations, overseeing production and maintenance initiatives.
- Implemented KPI tracking and electronic reporting systems to improve performance visibility.
- Led Lean Six Sigma initiatives delivering significant cost savings.
Education
Bachelor of Business Administration -
Mercer University
Macon, GASkills
- Operations management
- Cross-functional teamwork
- Analytical and critical thinking
- Conflict resolution
- Leadership development
- Strategic planning
- Process improvement
- Quality control planning
- Data-driven decision-making
- Budget management
Certification
- Six Sigma Black Belt Professional (SSBBP)
- Management and Strategy Institute
Timeline
Chief Operating Officer
Francois & Co.
05.2025 - 04.2026
Director Operations
Marmi Natural Stone
10.2020 - 05.2025
Chief Operating Officer
Gulf Coast Specialty Energy Services
11.2017 - 01.2020
Director Quality & Technical Service – Bleached Board
Georgia Pacific Corporation
06.2013 - 10.2017
Vice President Manufacturing
Robbins LLC
10.2008 - 11.2012
Operations Manager - Product Engineer-Paper
Graphic Packaging International
01.1998 - 09.2008
Bachelor of Business Administration -
Mercer University