CHARLES WAY

Sales & Service: Consultative Selling, Closing Techniques, Customer Relationship Management (CRM), Product Knowledge.
Operational: Point-of-Sale (POS) Systems, Inventory Management, Merchandising, Order Tracking.
Specialized: Space Planning, Interior Design Advice, Product Assembly Knowledge.

• Consulted, Negotiated, Designed, Optimized, Closed, Promoted, Merchandised.
• Furniture Sales Associate, Sales Consultant, Sales Representative, Showroom Advisor.
• Assisted customers in selecting furniture and home decor to enhance shopping
• Consulted with customers to provide personalized home furnishing solutions, improving customer satisfaction scores.
• Managed the full sales cycle from initial contact to delivery coordination, ensuring a seamless customer experience.
• Utilized CRM software to track customer preferences and follow up on leads, resulting in higher repeat business.
• Maintained visual merchandising standards for a $10,000+ per month showroom section

• Sales & Strategy: "Executed planning, selling, and reporting functions for assigned Beverage South.
• Customer Relations: "Managed a sales route of on/off-premise, independent, and chain accounts, increasing customer satisfaction and strengthening rapport with buyers".
• Merchandising: "Planned and assembled high-traffic commercial displays for brand marketing, maintaining shelf stock and proper product rotation.
• Portfolio Growth: "Introduced new products (line extensions) to existing retailers, resulting in increased distribution".
• Order Management: "Utilized hand-held mobile technology for order entry, forecasting, and inventory management to maximize sales and minimize overstock

• Rotate/Stock: "Rotated, replenished, and stocked Coca-Cola products in cold vaults, displays, and shelves, ensuring first-in-first-out (FIFO) compliance to guarantee freshness".
• Build Displays: "Built and maintained eye-catching, brand-compliant promotional displays (POP displays) that increased visibility and drove impulse purchases".
• Backroom Management: "Organized and condensed backroom inventory (backstock) by flavor and package size, reducing warehouse clutter and increasing replenishment efficiency".
• Relationship Management: "Established positive relationships with store managers and personnel to secure better shelf space, optimize promotional placements, and resolve inventory issues proactively".
• Order/Audit: "Conducted accurate store surveys and inventory counts, placing timely orders via handheld scanners to prevent out-of-stocks"