Charlie Campbell
Atlanta
Summary
Skilled Operations and Distribution Manager who takes on multi-faceted assignments, implements beneficial changes, and maintains an elevated level of operational safety, quality and performance. Extremely knowledgeable and influential in logistics and transportation operations and the processes involved. Uses strong operational skills for many different operations, including distribution and warehousing, regional distribution operations, final-mile delivery, freight, and e-commerce fulfillment.
Overview
25
25
years of professional experience
Work History
Senior Distribution Center Manager
Avantor - VWR Int.
08.2020 - Current
- Responsible for a $35 million inventory at biotech, sci-ed, and laboratory products company that provides distribution services through three facilities, totaling 500K square feet, which serve the Southeastern US.
- Manage 85-plus associates, including 4 operations managers, 2 inventory managers, and 6 supervisors.
- Initiated staffing model w/matrix decision making to assist in proper work allocation and elimination of wasted hours.
- Made over 60% reduction in overtime, with eventual elimination.
- Developed new Put-Away process with zones for increased efficiency and less handling of inventory.
- Made a 35% reduction on Put-Away hours.
- Completely re-structured and zoned the receiving docks for better organization and reduction in labor hours by 42%
- A biotech, sci-ed, and laboratory products company that provides distribution services through three facilities, totaling 500K square feet, which serve the Southeastern US.
Operations Manager
HD Supply
03.2016 - 07.2020
- Managed a 60-plus person full-time workforce responsible for distribution & delivery services out of a 1.5 million square foot facility.
- Scope involves staffing, safety, OTJ training, performance adherence, operational excellence, and the Inbound/Outbound P& L structure, including Ecommerce fulfillment to the Southeastern US as well.
- Developed and implemented a new-hire training guide and program, which reduced our receiving department turnover by over 75%, while greatly increasing employee retention to 92%.
- Re-structured the Outbound area into 22 consecutive doors and permanently assigned the doors/lanes into a team structure.
- This improved LPH by two lines for a running average of 18 LPH
Business Operations Manager – Dual Roles
UPS
07.2001 - 02.2016
- Multi-role position (over 15 years) managing package sort & load, delivery drivers, dispatch & final-mile delivery operations.
- Managed through 4 operations managers and 2 supervisors reporting to me.
- Heavy focus on safety, customer service and quality, through major cost reduction programs.
- Industrial Engineering role that focused on inside ops process improvement, facility and operational design, route dispatch and efficiency, work measurement and standards, leader standard work creation, and developing various operational training programs and compliance learning sessions.
- Managed up to 125 associates, depending on the operation & business cycle.
Education
B.S. - Logistics
Auburn University
Auburn, AL01.2001
Skills
- Customer Service & Care
- Operational Analysis
- Statistical Analysis
- Cross-Functional Optimization
- Financial Analysis
- Operational Excellence
- Data Driver
- Industrial Engineering
- Trend & Model Forecasting
- Strategic Planning
- Project Development & Implementation
- P & L Management and Performance
- Sortation
- Cross-dock Operations
- Shipping & Receiving
- Metrics planning & forecasting
- Change Implementation
- Staffing & Capacity Models
- Safety
- Multi-Site Responsibility
- Lean
- Kaizen
- 5S
- Continuous Improvement
- Metrics Adherence
- Warehousing & Distribution
Timeline
Senior Distribution Center Manager
Avantor - VWR Int.
08.2020 - Current
Operations Manager
HD Supply
03.2016 - 07.2020
Business Operations Manager – Dual Roles
UPS
07.2001 - 02.2016
B.S. - Logistics
Auburn University